The Assistant Director of Student Health Leave (ADSHL) is responsible for supporting students and their families in the process of taking a Health Leave of Absence (HLOA) from the University. The ADSHL will help constituents determine the appropriateness of a HLOA, as well as determine the necessary steps in requesting a Health Leave. The ADSHL will administer the leave and support the student through the administrative and logistical issues associated with the leave, possible appeal, and return processes. The ADSHL will collaborate with the student, with campus partners, academic units and the studentâs support team in order to determine an individualized health leave plan and a supportive return plan. The ADSHL will determine the readiness for a student to return from leave and, on a case by case basis, collaborate with campus partners on the studentâs readiness, and recommendations of a studentâs return to the USC community.
The ADSHL will serve in a supervisory role over the health leave process for the University and Campus Support and Intervention (CSI) by staying current on barriers facing students, in addressing administrative concerns and resolving challenges. The ADSHL will be tasked with improving processes related to legal and administrative concerns and issues for students with health conditions who are seeking to take a leave from the University. The ADSHL will oversee CSI staff involved in facilitating leaves and serve and as the direct supervisor to CSIâs Health Leave Coordinator team.
The ADSHL will assist the Campus Support and Intervention (CSI) team in supporting students, faculty, and staff in navigating other University processes, respond to crises âindividual and campus-wide, and assist families of those in distress. The ADSHL is also responsible for data collection and assessment, and caseload analysis of all HLOA cases in order to ensure a timely and thorough response, and identifying and presenting best options and solutions for students who require a HLOA and CSI support.
Duties and Responsibilities:
Provides guidance, recommendations and coordination for students and their families who may be considering or wish to take a Health Leave of Absence.
Coordinates, resolves, guides and intervenes with faculty, staff and University department to determine the necessary steps assuring a smooth transition for a studentâs HLOA and return.
Determines appropriateness of HLOA request on an individual basis. Makes individualized assessment of the studentâs situation and makes determination of conditions of studentâs return.
Collaborates frequently with academic units and advisors on recommendations for HLOA and partners to determine best plan for a successful return.
Assists in developing and implementing of the process of the University Health Leave of Absence Policy by coordinating with campus partners in operationalizing the policy.
Educates the campus community about the HLOA process and assists with outreach education about campus support services.
Assists students, or studentâs designee, in developing a comprehensive Health Leave Plan and provides support while student is on leave. Communicates with student, treatment providers, and campus partners in necessary coordination of studentâs successful return from a HLOA.
Monitors student compliance with treatment plans and/or university expectations. Maintains contact with and meets with students to address studentsâ needs and University requirements, as appropriate. Fosters student self-advocacy to manage their academic, personal and fiscal responsibilities.
Develops and maintains records and tracking systems to track students on HLOA and returning from HLOA. Generates annual HLOA reports.
Coordinates with relevant campus departments in identifying and assisting students who would benefit from an HLOA. Advocates and plans with faculty, academic advisors and other department representatives including, but not limited to, Office of Student Accessibility Services, Housing, Financial Aid, Student Health Center, Residential Education, Academic Review and Retention, Registrar, The Graduate School and Admissions on best options ensuring student success while on and when returning from HLOA.
Assists the USC Campus Support and Intervention team with timely and thorough assessment, response referrals and follow-up with students, faculty, and staff impacted by concerning and critical issues and events.
Provides case management, resolving, guiding and intervening on complex problems that adversely affect a studentâs academic success or a faculty or staff membersâ work. Also partners with internal and external constituents and evaluates problems and identifies options and solutions for resolution. Provides information and guidance to students, faculty, staff and family members and facilitates their connection to resources.
Partners with campus departments and offices in support and response efforts including Student Health Services, Student Counseling Services, Center for Work and Family Life, Residential Education, Judicial Affairs, Department of Public Safety, academic units, Fraternity and Sorority Leadership Development, RSVP, Title IX, and Human Resources.
Oversees CSI staff who are managing health leave cases and serves as the direct supervisor to CSIâs Health Leave Coordinators.
Provides support to the Student Concerns Committee including preparation of cases.
Masterâs degree from an accredited institution in psychology or related fields such as MA, MSW or MFT preferred, a masterâs from and accredited institution in higher education Student Affairs such as M. Ed or M.S. will be considered.
A minimum of three years of post-graduate professional experience in a university setting preferred.
Experience in the area of case management support and crisis intervention with the ability to calmly manage multiple situations and projects at the same time.
Experience working with a diverse population.
Demonstrated proficiency with University policies, protocols and databases.
Excellent problem-solving skills, written and oral communication skills, and listening skills. Proven interpersonal skills, with the ability to develop good stakeholder relationships and work effectively with students, faculty, staff, administrators and family members.
Must have demonstrated organizational skills and be able to undertake multiple tasks simultaneously. Must be professional and a self-starter.
Must have high standards of professionalism and confidentiality.
This is a new position allowing the HLC to be part of developing a new system of addressing student needs on a systemic level. The position requires a strong, creative and flexible candidate who is comfortable with both micro level support of distressed students and macro level program development and leadership.
Two to four years professional experience in a university setting
One to two years of crisis management experience
Minimum Education: Master's degree or combined experience/education for minimum education.Minimum Experience: 3 yearsMinimum Field of Expertise: Student personnel administration with supervisory experience
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.