UCSD Layoff from Career Appointment: Apply by 09/13/21 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 09/24/21. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Enrollment Management (EM) is a multi-unit department currently within the Office of the Executive Vice Chancellor-Academic Affairs. The Unit is led by the Associate Vice Chancellor for Enrollment Management (AVC EM), who serves as the Chief Enrollment Officer of the University. EM is comprised of multiple high-profile, core functional units including: the Office of Admissions, Office of the Registrar, Financial Aid & Scholarships Office, Enrollment Management Technology Services (EMTS), Cal-SOAP, Creative Services, Enrollment Analytics, and the Business Office. EM's core functions oversee undergraduate admissions and student outreach, continuing student enrollment management, and financial aid and scholarship management.
The Financial Aid and Scholarships (FAS) Office works collaboratively with the Office of Admissions from recruitment through enrollment. The office works to ensure all admitted and continuing students have adequate financial resources available to attend UC San Diego. The FAS Office administers over $550 million in support to undergraduate students and $15 million to graduate/professional level students (excluding Health Sciences). About 70% of undergraduates receive some form of support, with this number growing each year. The staff provides outreach services, counseling, eligibility and verification determination, budgeting, awarding, reconciliation of payments, and federal, state, and university reporting.
Reporting to the Assistant Director of Financial Aid and Scholarships, the Financial Aid Counselor position is empowered to serve every financial aid customer (prospective students, current students, and families) at every stage of contact with the university. Independently applies a broad understanding of student aid program practices and policies including federal, state and university regulations to determine appropriate allocation of aid awards, authorize exceptions, and provide individual counseling on non-routine, sensitive aid issues. As a specialty/project leader, may plan, develop, implement and coordinate at least one financial aid related program or specialty with the ability to be flexible and demonstrate a supportive team attitude.
Available to work evenings/weekends during peak periods; some domestic travel may be expected. Must be able to withstand the demands of heavy public contact.
Please submit a cover letter for a complete application.
Working knowledge of policies, regulations, and practices for awarding financial aid; specialized knowledge of particular programs. In-depth knowledge of the financial aid service partners with a thorough understanding of the processing relationships and the technology of different mechanisms between entities (Federal Government, State Government, IRS, central processing agencies, lenders, guarantors, scholarship agencies, etc) to facilitate eligibility confirmation and problem resolution.
Strong ability to calculate financial aid with attention to detail and accuracy. Understand financial aid eligibility requirements pertaining to academic progress, citizenship eligibility, default and overpayment of federal aid, etc.
Ability to interpret policies and develop procedures to ensure compliance. In-depth knowledge of regulations in interpreting and administering of federal Title IV, state and university financial aid programs to ensure compliance. Proven ability to research, interpret and apply complex rules and laws. Write and present concise findings with recommended course of action.
Demonstrated working knowledge of advising and counseling techniques. Thorough interpersonal skills. Ability to work with community members and to provide outreach presentation as part of recruitment and enrollment management. Proven ability to assess processes and implement improvements.
Proficient experience using complex databases. Ability to define specifications for database programming. Strong technology skills with financial aid management software systems. Knowledge and understanding of databases and external financial aid systems (EdExpress, COD; NSLDS, CPS, Webgrants, ELM) and experience with document management and imaging systems.
Bachelor's degree with an emphasis in Finance and/or Counseling, or the equivalent combination of education and experience.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.