The Prison Pell Coordinator reports directly to the Registrar regarding all administrative duties. This individual will assist in all aspects of the Second Chance Pell while ensuring common objectives and goals are aligned with Delta College. This position will require some travel and work inside the prison.
Pioneer Connect Advisor is responsible for assisting prospective and current Delta Students in creating and managing their academic pathways, financial aid applications, and course and program management. He or she will meet with students at the Pioneer One Stop Center, online through Zoom and Teams online meeting software and through telephone conferencing. He or she will use email, text messaging, and CRM software to manage communication plans. He or she will analyze student problems, recommend solutions and make referrals when necessary. He or she will provide student learning through group and individual training programs, New Student Orientation, and online advising and student success programs. He or she will coordinate student communications planning; hire, train, and supervise student staff in communications strategies, and follow-up with student problems and issues. He or she will work directly with other Student and Educational Services offices including Admissions, Financial Aid, Registrar's Office, Counseling and Advising, Career Development, Student Success and Engagement, the Library and Learning Information Center, and the Testing Center. He or she will also make referrals to faculty and academic staff.
ESSENTIALDUTIESANDRESPONSIBILITIESINCLUDEBUTARENOTLIMITED TO THEFOLLOWING:
Works collaboratively with Prison Pell Academic Coordinator, financial aid, registrar and admissions staff.
Under the supervision of the Registrar, coordinating with faculty and Academic Services to set course schedules to ensure degree progression.
Work with Student Billing, aligning charges and books. Delivering textbooks each semester.
Preparing, receiving and processing class registrations.
Working with the Financial Aid Office to ensure financial aid adherence. Assisting with completion of FAFSA's, verification, default and Financial Aid Appeals.
Executing registration verification – check and verify rosters with full-time faculty members.
Working with the Admissions Office to verify student eligibility, test scores to enroll and take courses at Delta College.
Organize and coordinate recruiting and admission efforts to serve the educational needs of non-traditional prospective college population (ex. incarcerated individuals). May require travel to other prison facilities throughout Michigan for recruiting, resting and placements.
Assisting student participants with the collection of paperwork for admissions in to Delta College including speaking with high schools, GED, and other higher education institutions on transcript processes.
Support students post-release; 3-1 options to complete Bachelors, job placement assistance.
Meeting with prison staff and students as needed.
Collects, organizes and analyzes data and information about incarcerated individuals: high school and college transcripts, test scores, interviews etc to determine qualification and interests, aptitudes, abilities, and other established criteria for participating in the program.
Processing reports as needed for Prison Pell measuring success of the students and the program.
Communicate with all levels of administration, staff and students on Program processes.
Follow all Delta College policies and procedures.
Registration and Schedule Maintenance: Teach students how to register for classes, add and drop classes, change majors, maintain residency,
Advising: Assist students in selecting classes, building class schedules, choosing academic majors and career choices using guided pathways, student advisor module
Student Success Advising: Assist students in academic success management including referrals to tutoring, counseling, academic, and academic skills workshops.
Orientation: Facilitate individual and group student orientation programs for new first-time and transfer students that teaches students how to use Student Self Service modules including Student Billing, Student Planning, Grades, Student Finance, and Financial Aid Counseling. Teach students how to use Desire to Learn (D2L) course management software. Teach students how to manage their courses including registration, adding and dropping classes, changing major
Financial Aid: Assist students in managing their federal, state, and local grants, scholarships, loans, and workstudy. Assist students in filling out FASFA forms online. Teach students how to manage their financial aid using the Student Financial Aid Self Service module. Provide financial literacy advice.
Career Advising – Advise students in completion of Focus2 Assessment to assist students in career planning within the boundaries of his or her expertise, and direct students to planning resources in other areas as appropriate.
Assist students in choosing academic majors and career choices, review career opportunities using degree pathways.
Promote a positive work environment through effective communication and interpersonal skills.
Bachelor's degree or equivalent knowledge and skills
Basic computer knowledge, high degree of flexibility, and ability to manage and retrieve information is a must.
Strong interpersonal communication skills
1-3 years position related experience
Must be able to pass a state and federal background check.
Additional Experiences Considered:
Knowledge of the Family Educational Rights and Privacy Act (FERPA)
SQL Based databases, MS Excel
Datatel / Colleague
Special Instructions to Applicants:
Complete an on-line application and attach a cover letter with position title, resume, copies of transcripts (official transcripts required upon hire) and/or professional certifications or licenses.
Position will remain open until filled. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Full-time, Starting Salary: $45,537 – $50,541: Commensurate with qualifications and experience
Successful candidates must demonstrate experience, skills, and commitment to fostering an environment of diversity in student, faculty and staff.Delta College, established in 1961, offers 150 transfer and career certificate and associate degree programs, and enrolls nearly 11,000 students each semester at its main campus and three learning centers.Delta College enjoys a reputation as one of the nation’s leading community colleges. Contributing factors to this achievement are its enduring commitment to excellence, passion for innovation and focus on people. Those values can be seen in its AQIP Higher Learning Commission accreditation, charter membership in the National League for Innovation, Achieving the Dream participation, environmental stewardship and unique shared governance system.The College’s service area is comprised of Bay, Midland and Saginaw counties, each with its own appealing personality and features, located adjacent to Lake Huron in mid-Michigan. Delta College - one of America's leading community colleges!