Assistant Director, Advising and Academic Support in the Office of Student Affairs
Location: New York, New York
Internal Number: 518097
Job Type: Officer of Administration
End Date if Temporary:
Hours Per Week: 35
Salary Range: Commensurate with experience
The Office of Student Affairs at Columbia Business School supports the academic and community experience for 1600 full-time MBA students. The Office of Student Affairs is committed to creating an inclusive environment in which all students feel a sense of belonging, agency and partnership.
Reporting to the Associate Director, Advising and Academic Success, the Assistant Director is responsible for providing academic management and academic success services to MBA students and will serve as the point person for initiatives pertaining to Diversity, Equity and inclusion on the Academics Team. The Academic Advisor also works directly to manage projects with the Academics Team, the Office of Student Affairs (OSA), and conducts special projects as needed.
In partnership with the Associate Director of Advising and Academic Success, works to ensure an effective academic advising program for over 1600 MBA and dual degree students.
Monitors student progress in PreMBA/Academic Resources program; refers students to additional tutoring, workshops, exemption exams, and resources tailored to individual student needs, using independent judgement and strategic thinking.
Provides counseling and advisement regarding academic performance, course selection, registration, and degree requirements. Refers inquiries to appropriate team members, departments or information source matching requests.
Implement and facilitate support programming and outreach for students with marginalized backgrounds including, but not limited to, students of color, first-generation students, Milvets, students with children, students with disabilities, LGBTQ-identified students, etc.
Serves as the point person on the Academic Success team for Diversity, Equity, and Inclusion initiatives within the Office of Student Affairs and at Columbia Business School
Attends academic Orientation sessions to provide an introduction to academic services. Participate in information sessions and tabling for current and prospective students.
Oversee all pre and post event management details for Advising workshops and events including, but not limited to study breaks. Provides post event reporting to senior leadership regarding data analytics, and opportunities for improvement.
Manage peer and English Language tutoring programs. Manages the recruiting and paying of tutors and assistants for Excel program workshops, working in partnership with Human Resources.
Works closely with the Office of Disability Services to manage exams, note-taking, and other accommodations for at risk students or students with additional needs.
Collaborates with Administrative Operations Coordinator on financial processes. Manages payments to vendors, consultants and instructors, working in partnership with the Financial Planning Office.
Develop and maintain strong partnership with Admissions, Centers and Programs, Career Management, and the Samberg Institute for Teaching Excellence to share information on student trends and program changes that could impact student advisement and academic success.
Performs other projects as assigned by the Associate Director and/or Director of Academics.
Bachelor's degree and/or its equivalent required. 2-4 years??? experience required, preferably in higher education advising or administration.
Applicants must have strong interpersonal skills, fluency in Microsoft Office and absolute attention to detail is required. Candidate must be pro-active and have excellent organizational skills and the ability to manage competing priorities and projects in a high volume service-oriented environment. Excellent written and verbal communication skills are also necessary. The ability to exercise discretion and judgment in confidential matters is required. The candidate must be a proven team player, able to work cooperatively in small groups or independently with minimal supervision required; demonstrates ability to build and establish relationships with a diverse student body, faculty, and administrators. Openness to feedback while maintaining a growth, learning, and change-positive mindset is a must.
Evenings, weekends and early morning hours are sometimes required.
Master???s degree desired. Background in Counseling, Advisement, Higher Education Administration, and/or MBA programs strongly preferred. Knowledge of Diversity, Equity and Inclusion in Higher Education and Social Justice Education.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.