Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Student Counselor II. Reporting to the Director of Partnerships and Engagement, the Student Counselor II will be responsible for the following, and not limited to:
· Support the increase in college retention and graduation rates within the Academic Foundations Center, with a particular focus on partnership students;
· Manage a student caseload focused on addressing the academic, financial, career, and personal needs of students; offers student support and monitors individual and group learning activities and workshops;
· Make appropriate contributions to student database systems and supports programmatic initiatives for students;
· Organize, administer, and coordinate multiple facets of programs, projects, and/or processes with the planning, preparation, evaluation, and control of communications, events, records, data, (reports – repetitive), and documents for the Director of Partnerships and Engagement;
· Interpret agreements and ensure accuracy of deliverables;
· May work with students for placement in programs, internships, and travel abroad initiatives.
· Develop processes, evaluates program effectiveness, and identifies and recruits additional program resources;
· Assist with interviewing students, assessing service levels and program progress, and prepares appropriate recommendations;
· Serve as a liaison with various public and private institutions and agencies to determine special program requirements, modifications, or innovations;
· Provide work consistent with an understanding of the mission, vision, role, and goals of the administrative, academic, or research unit;
· May assist in research, classroom support, and applying for grants;
· Carry out routine and semi-routine work within work parameters for the unit and under general supervision;
· Perform professional work that requires knowledge of general program coordination practices and the application and use of concepts, theories, and terminology of the University and the Academic Foundations Center;
· Assist in the collection of the data required to prepare reports.
Minimum Education and Experience:
Requires a Bachelor's degree in a related field, and/or experience that demonstrates knowledge and understanding of coordination, organization, facilitation, report analysis, writing, and promotion/outreach;
Requires a minimum of two years experience as a student counselor, student adviser and/or relevant experience.
Required Knowledge, Skills, and Abilities:
· Requires excellent oral and written communication skills; the ability to handle and prioritize multiple tasks; and to interact successfully with a wide range of individuals at all levels of the University and the external community;
· Requires the ability to work in a high profile, fast-paced, stakeholder focused, highly confidential, team environment;
· Also requires computer literacy and willingness to learn new RU-N and other platforms (i.e., CANVAS, RUN4SUCCESS, Teams, Box, Navigate, etc.);
· Must be able to work under general supervision, within established work parameters, with few direct instructions, while maintaining a professional demeanor.
· The Student Counselor must have experience working with underrepresented college students;
· They must be comfortable with the often-unique life and family circumstances of students, more specifically, first-generation, and low-income;
· They should have sensitivity to the challenges that students face and must overcome.
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.