Reporting to the Associate Director of Admissions for Operations, the Operations Specialist is a temporary position that supports the daily coordination and delivery of marketing content and communications while contributing to all aspects of operations processing. The Operations Specialist uses all admissions software and systems, primarily the Customer Relationship Management (CRM) and student information systems to support recruitment efforts. The Operations Specialist will serve as a member of the Admission Operations team; assist with the management of data, events, and recruitment materials.
Colorado Christian University is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver.
Colorado Christian University was founded in 1914. CCU’s motto is--grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth.” (ESV)
CCU's mission is Christ-centered higher education transforming students to impact the world with grace and truth.
Colorado Christian University cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.
CCU embraces an educational model that was present at the foundation of many of the great western and American universities. It is made up of three pillars—competence, character and Christ-centered faith. Secular universities have abandoned two of those pillars. We think this is a major oversight that eventually undermines education. Furthermore, we believe this classical educational model is both life-giving and greatly needed in our time.
A leader in higher education, CCU has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. CCU has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by The Chronicle of Higher Education.
CCU offers more than 100 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 8,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.
What is most appealing about working at CCU?
Faith-friendly: CCU’s culture is unique to higher education. Where else can you pursue academic excellence yet read the Holy Bible, pray with teammates and students at work, and work to impact our culture in support of Christian values?
Convictionally Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God’s Word.
Live out your calling: We are a traditional evangelical university where you can invest your God-given talents and abilities alongside coworkers and teammates, while having a profound influence on students as they deepen their relationship with Jesus Christ.
Equip students for kingdom work: You can be a part of helping students discover their callings and preparing them for positions of significant leadership in the church, business, government, education, and other professions, as a key part of our University's Strategic Priorities.
We’re looking for candidates who have:
Excellent computer skills and proficiency in Microsoft Office Suite.
A demonstrated ability to think critically and creatively to efficiently and effectively solve problems in a fast-paced, community environment.
Excellent organization skills and ability to work under tight deadlines.
Excellent interpersonal skills and a collaborative team?oriented positive attitude.
Effective verbal and written communication skills.
A can-do attitude, self-starting and independent work ethic, and openness to direction.
Strong student?centered ethics and customer service orientation.
Key Job Duties
Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth. In this role, the Operations Specialist contributes to the mission by supporting Admissions Enrollment Counselors and representatives as they promote Christ-centered higher education and by exemplifying Christ as they create relationships with prospective students, their parents, and other institutions.
Assist with data integrity and data standards within the Admissions Office.
Support data tracking and analysis regarding prospective students' indicators to enroll.
Troubleshoot and help Operations Manager resolve systems/process issues including Salesforce, Colleague, Filebound, StarRez, and reporting systems including Business Intelligence and Tableau.
Accurately track and maintain records of incoming student scholarship awards and execute admission letters ensuring accuracy and timeliness.
Generate admission letters and other written communication to prospective students on a daily/weekly/monthly basis. Quality control all written communication to ensure accuracy, secure live signatures, and complete mailings.
Work with Operations Manager and Marketing Specialist to ensure adequate levels of inventory are established and maintained to support outgoing communications and travel needs.
Assist with various operations needs based on calendar cycle.
Perform other duties as assigned.
While performing the duties of this job, you may be required to walk, stand, sit, reach with hands and arms, balance, stoop, speak with clarity, and have appropriate vision and hearing capabilities. The employee must occasionally lift and/or move up to 25 pounds. You may be required to work occasional irregular hours, including some nights and weekends.
What we offer our employees:
We offer competitive compensation and benefits packages to all employees. Our benefit package includes: a tuition waiver program, excellent healthcare, generous paid time off, matching 403(b) retirement plan, and additional organizational paid benefits and voluntary benefit offerings. Pay will be assigned based on relevant experience. Pay and benefits will be discussed in more detail as candidates progress through the interview process.
With a heritage dating back to 1914, Colorado Christian University is committed to offering a complete education that develops students intellectually, professionally, and spiritually. Just a few minutes from downtown Denver, CCU is uniquely positioned to offer students a distinctive variety of educational opportunities and experiences.