The University of Miami UHealth System is seeking a strong, innovative, HR Leader. The Executive Director, Employee Relations/HR – UHealth/MSOM provides primary support to the CHRO of UHealth/MSOM related to the strategic direction, vision, and integration of Human Resource strategies, operations and services. This role directs the day-to-day efforts of the overall UHealth/MSOM HR Client Services team in order to advance and align the HR strategy and structure to achieve UHealth/MSOM goals. The Executive Director, Employee Relations/HR –will assist the CHRO in developing and implementing human resources initiatives, to include development and transformation of the overall HR Client Services function, staff and HR service delivery model while ensuring the UHealth/MSOM HR function is responsive to and supportive of organizational needs, goals and objectives
1.Serves as an advisor to, and works closely with the CHRO on UHealth/MSOM HR process improvement, change management efforts and other human resources functions to implement needed Human Resource solutions. Supports programs to address identified organizational needs, gaps, and weaknesses as it relates to the UHealth/MSOM HR Client Services function. Ensures appropriate Human Resource information is provided to business leaders which will support the successful alignment of Human Resource operations, programs and services across the system. 2.Develops and fosters effective collaborative relationships with business/functional leaders, HR, employees and other key stakeholders (i.e. General Counsel and Communication) in order to align and assist with the advancement of the Human Resource strategy, operations and services. Employs a high level of diplomacy and tact and understands subtle nuances of situations to react/plan accordingly. 3.Provides guidance on employee relations matters. Oversees the investigation of employee relations problems, such as: working conditions, disciplinary actions, and employee appeals and grievances. Investigates highly sensitive cases/issues. Provides recommendations for problem resolution to UHealth or Medical School stakeholders. 4. Selects, develops, evaluates, and leads a high performing team of human resource professionals with a goal of earning a high level of credibility as an effective and responsive internal consulting group. Mentors and coaches HR Client Services team (direct and indirect reports) by providing performance assessment, coaching, guidance and feedback. 5. Assist with the development of the overall Human Resource Client Services structure, and business functions in order to ensure a single system perspective is taken on Human Resource related matters. Partner with the CHRO to implement an aligned Human Resource Client Services strategy, programs, operations and services. 6. Partners and engages with other HR functional areas: Talent Acquisition, Talent and Organizational Development, Workplace Equity and Inclusion, and Total Rewards to assist with implementing initiatives, support general HR services and resolve employee relations concerns.
7. Uses exceptional oral and written communication, persuasion and negotiation skills to effectively identify and present HR Client Services, assess service level opportunities, facilitate improvements, and present advisory, persuasive and authoritative recommendations to all levels of management. 8. Determines appropriate measures/metrics needed to provide on-going assessment of the HR Client Services function, to include process/performance improvement efforts, to determine effectiveness on overall function. Analyzes and presents workforce measures/metrics to the CHRO to identify areas of opportunity and gap, which will drive business decisions. 9. Ensures compliance with all federal, state, and local HR laws and regulations. Maintains understanding of other UHealth/MSOM policies and procedures in order to ensure adherence. 10. Facilitates team meetings and presentations in order to communicate information to team in a timely manner. 11. Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations. Creates an effective control environment, conducts risk assessment, implements and monitors controls.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Bachelor’s Degree in relevant field
Minimum 7 years of relevant experience
Knowledge, Skills and Attitudes:
Commitment to the University’s core values
Ability to communicate effectively in both oral and written form
Ability to maintain effective interpersonal relationships
Ability to recognize, analyze and solve a variety of problems
Ability to manage a budget and work within the constraints of that budget
Ability to direct, manage, implement, and evaluate department operations
Ability to establish department goals and objectives that support the strategic plan
Ability to lead, motivate, develop and train others
Proficiency in computer software (i.e. Microsoft Office)
Must possess thorough knowledge and demonstrated expertise in Human Resources, change management, process improvement as normally acquired through the completion of a Bachelor’s degree in Human Resources, Business Administration, Industrial/Organizational Psychology, Organizational Development, or related field. Advanced degree (MBA or MA) in Human Resources, Business Administration or Industrial Psychology preferred. Knowledge of and experience in health care/academic medical center preferred.
Minimum of seven (7) or more years' managing and/or collaborating with various Human Resource functional areas.
Proven facilitation skills. Ability to embrace improved technological solutions and innovations. Ability to overcome resistance to change while preparing and supporting those affected by change. Demonstrated skill in collaborating and partnering in order to garner support and build trusting and permanent relationships, partnerships and alliances with various groups and interests.
Ability to successfully influence and negotiate within all levels of the organization, and to successfully build relationships and teams to align strategies and achieve business results.
Strong understanding of organizational structure, business operations, financial impact/analysis – bottom line understanding.
Ability to act quickly and responsively on new initiatives, anticipate opportunities and develop new and innovative ways to do business.
Excellent analytical, problem solving and organizational skills to understand best practices, translate them into viable solutions, create value propositions, metrics and practices and to organize and prioritize multiple projects and requests
Demonstrates exceptional interpersonal, consultative and relationship building skills in order to develop and utilize productive collaborative partnerships with leaders across the organization.
UHealth: Where U Make A Difference
The University of Miami Health System is transforming health care in South Florida and beyond. When you work with our nationally-ranked physicians who provide life-saving treatment, or when you support researchers who are seeking cures and treatments, you become part of an exciting enterprise. And, working together, we are making South Florida a destination for health care.
From nurses to lab technicians, receptionists to assistants, food service workers to pharmacy employees, the University of Miami Health System is the place for you and your career aspirations. As the only university health system in South Florida, we offer unique careers throughout our network of three hospitals and two dozen outpatient facilities located in Miami-Dade, Broward, Palm Beach, and Collier counties.
The University of Miami Health System and the Miller School of Medicine offers:
Paid Time Off
Comprehensive Medical and Dental Insurance (several options available)
Access to State-of-the-Art Wellness Center
Full-Time, Part-Time, and Per Diem
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