The Fu Foundation School of Engineering and Applied Science is looking for a team-player and self-starter to the join the Graduate Student Affairs team as the Graduate Student Affairs Officer. Reporting to the Assistant Dean , with a dual report to the Associate Director of Enrolment Management and Operations, this position is integral to carrying out the mission of the Graduate Student Affairs office, serving as the first point of contact for prospective and current graduate students. Working collaboratively with the Graduate Student Affairs team, the Graduate Student Affairs Officer coordinates and maintains standard operating procedures and other key functions for graduate student affairs and graduate student life including but not limited to event coordination and management, program assessment and evaluation, student affairs policies and procedures, and managing student activities. This position will also support student life and engagement; operations and enrollment services; wellness and support services; Institutional Research; and Graduate Admissions.
(40 %) Graduate Student Affairs:
Serve as an initial point of contact to students on their questions or concerns. Manages all incoming requests to GSA and exercises independent judgement to determine most appropriate action for routing, responding to and/or addressing inquiries. Co-develop and manage the Engineering Navigator Program, GSA???s student ambassador program. Assist with student conduct violations, disciplinary proceedings, and academic integrity education, serving as the Conduct Advisor to assist student through the pre- and post-process. Drafts written communications (emails, memos, letters) to internal and external stakeholders. Responsible for maintaining the physical integrity, cleanliness and operations of the Office of Graduate Student Affairs. Identifies, recommends, and implements changes to administrative processes and procedures to improve workflows. Creates and maintains up-to-date documentation of procedures (e.g. GSA procedure manuals, Student Emergency protocol, etc.). Assists in planning, implementation, and coordination of special events and special projects. Manages schedule and prepares meeting materials and follow-up documents for GSA 3C???s Meeting Supports fiscal and operational affairs. Processes financial reimbursements and reconciles transactions. Manages annual fiscal year closing process and ensures accurate filings as needed. Serve as the primary GSA representative at GSA funded programming. Provides support to the assessment, development, and implementation of GSA???s equity, diversity, inclusion, and belonging efforts. Serve as an on-call student emergency administrative staff member who responds to student immediate situations.
(30%) Student Life and Engagement:
Assists in coordination and execution of graduate student orientation and other signature graduate events including Class Day and Graduate Engineers Connect; plans and implements educational, social, and wellness programming for a diverse graduate student body; advises and provides administrative support to graduate student groups; understands and communicates university and school event planning and management policies to student groups; reviews student group event proposals; conducts audit of approved student events hosted in the school; assists with marketing office and student group events; manages and updates student mailing lists to facilitate email communications to currently enrolled graduate students; and other responsibilities related to event coordination and management. Serve as primary liaison with the University???s Commencement Office.
(20%) Enrollment Services and Operations:
Serve as additional support in responding to variety of student related inquiries; reviewing and processing change of status requests in high volume times for student registration adjustments and graduation clearances; demonstrating a thorough understanding of the academic processes and regulations of all graduate engineering and applied science academic programs to provide appropriate advice to students, faculty, and administrators; working collaboratively with academic department administrators, faculty, and various university administrators to coordinate support for graduate students; developing and enforcing academic policies in consultation with Assistant Dean and Associate Director of Enrollment.
(10%) Academic Programs:
Collaborates with Institutional Research Analyst with data collection and analysis and provides data reports as needed on enrolment, student demographics and more. Develops surveys to assess the diverse needs of graduate students to guide the creation and implementation of programming and services; prepares reports and presentations on orientation, enrollment, and graduation; and compiles data for ad-hoc reporting. Support Graduate Admissions in carry out admitted student events. Assists with new student transitioning into the graduate program. Maintain accurate database of incoming students and make updates to students records as needed. Serve as project lead on academic programs special projects initiatives as assigned by Sr. Associate Dean or Assistant Dean. Other Duties assigned
Bachelor's degree or equivalent required; at least 1-2 years of related experience during undergrad or post-graduation.
Previous experience working with graduate and/or international students is preferred;
Excellent interpersonal, written, and oral. communication skills;
Computer skills required (proficiency with MS Office Suite, basic experience with automating processes using online applications);
Must be a team player, self-starter, and must be willing to work on occasional evenings and weekends.
Ideal candidate will be well-versed in developing and executing small- and large-scale events and programs
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.