Crisis intervention counselors engage with individuals who are experiencing a mental health crisis and conduct clinical mental health assessments and interventions in a variety of settings to determine treatment needs for individuals with mental health and/or co-occurring substance use disorders. Staff provide preliminary diagnoses and collaborate on plans of recommended treatment, services and resources. Staff conduct bed searches for patients in need of psychiatric hospitalization and complete public and private insurance authorizations for inpatient admissions. Services include suicide risk assessment, crisis resolution, referral collaboration, supportive counseling and follow-up. Crisis counselors work closely with emergency departments, community agencies, law enforcement, schools and other mental health providers, including providing mobile crisis services in the community. In addition, staff handle calls on a 24-hour crisis hotline.
Bachelor's degree in Psychology or related field required.
One (1) year of job related experience required.
Basic Life Support (BLS) Certification required.
Valid driver's license required.
KNOWLEDGE, SKILLS, & ABILITIES:
Advanced Interpersonal Skills
Crisis Management Skills
WHY PENN STATE HEALTH?
The Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population and the ability to provide individualized, innovative, and specialized care to patients in the community.)
WHY CENTRAL PA?
We are proud to possess a vibrant downtown area which affords exceptional cultural opportunities including the Hershey and Harrisburg Orchestras, museums, a highly rated amusement park, the Hershey Theater, farmer’s markets and some of the finest dining in the region. We are an easy distance from the Fulton Theater, York Little Theater, Lancaster’s Amish country, and walkable towns like Hummelstown and Lititz. For the outdoors enthusiast, we have ample opportunities for hiking, biking, rowing, and hunting. For sports lovers, we are home to the American Hockey League’s Hershey Bears, the Minor League Baseball’s Harrisburg Senators, and the United Soccer League’s Penn FC. Central Pennsylvania is an exceptional combination of rural, suburban, and city living and is also within a day trip distance of some of the country’s most famous cities - New York, Washington DC, and Philadelphia.
If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDFfor more detailed steps for assistance.
At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.