The Center for Independence of the Disabled in New York (CIDNY) is a leading organization serving and representing people with all disabilities in New York City. CIDNY's mission is the removal of barriers to full integration of people with disabilities. CIDNY helps people with disabilities to gain the skills and obtain the services they need to live independently in the community and advocates for fair and effective policies that improve the quality of life for people with disabilities. The majority of CIDNY’s staff are people with disabilities who are dedicated to improving the lives of people with disabilities. CIDNY is an Equal Opportunity Employer.
The American Sign Language (ASL) benefits counselor will assist consumers with a comprehensive intake, assessment of needs, benefits screening, information and referrals, and ensure appropriate follow-up of services. Although the ASL benefits counselor will work with all consumers, their focus will be on working with deaf and hard-of-hearing consumers. In addition, individuals will have the opportunity to develop an independent living plan that documents their goals, steps to achieve them, and services that will support them in seeking their goals and outcomes. The ASL benefits counselor will assist individuals in knowing their rights and understanding how to self-advocate. The counselor will engage in advocacy together with and on behalf of consumers, including representation in hearings and appeals.
Conduct comprehensive intake and assessment relevant to consumer needs including a full benefits review: explain eligibility rules, assist with enrollment and/or recertification, and assist with the appeal process.
Follow-up with information to consumers about their options for services, service provision applications and rules, and provide appropriate referrals.
Collaborate with consumers to create plans of service and periodically review the plan for adjustments.
Provide peer counseling services.
Identify and work directly or indirectly with individuals who need services to avoid institutional placement or to transition from institutions to the community.
Stay current on benefits and services available to consumers.
Ensure all client data and service provider details are current and accurate and that they are documented in a timely manner into CIDNY’s and the contracted provider’s databases.
Comply with all confidentiality and HIPAA requirements.
Complete all required paperwork for consumer files as per agency policy.
Assist consumers in the development and exercise of self-advocacy skills and independent living skill-building through active involvement in the achievement of service goals.
Act as a liaison and/or advocate with other service or benefits providers for consumers.
Contribute, as needed, to the organization’s systems-based advocacy programs by communicating observed barriers/successes related to benefits and services available to people with disabilities, participate in selected advocacy activities, and/or identify consumers who are representative of certain systems-based advocacy issues.
Participate in community outreaches, presentations, and workshops, as assigned.
Attend agency’s in-service training and unit meetings, as well as, any other agency-related activities and off-site training.
Perform other program-related duties as assigned.
Education and Training:
BA or BS degree with at least 2 years of experience with benefits counseling, or AA degree with at least 5 years of experience in benefits counseling.
Must be fluent in American Sign Language.
ASL certification preferred.
Excellent advocacy, interpersonal, organizational, and communication skills required.
In addition, the ability to work well independently as well as part of a team.
Must be computer literate of basic Microsoft Programs and have the ability to learn new applications and database systems quickly; knowledge of Salesforce a plus.
Respectful and comfortable with persons from different backgrounds.
Understanding or experience with disability-related issues.
Ability to travel
Temporarily remote due to COVID-19 but will need the ability to travel when offices open.
Computer/Laptop, Phone, Printer/Copier
The ASL Benefits Counselor will spend their time in the New York, New York office. tHE Work area is A shared workspace divided by cubicles. Verbal communication can be heard from other staff in adjoining cubicles.
We conform to all laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Number of Employees Directly Supervised:
How to apply:
Please send a thoughtful cover letter and resume to Director of Services, Paige Munson at [email protected]. Please use the job title as the email header. NO PHONE CALLS PLEASE
About CENTER FOR INDEPENDENCE OF THE DISABLED IN NY
CIDNY is a nonprofit organization founded in 1978. We are part of the Independent Living Centers movement: a national network of grassroots and community-based organizations that enhance opportunities for all people with disabilities to direct their own lives.