UCSC Statement UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.
Initial Review Date (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The Initial Review Date (IRD) for this position is: 08-30-2021
Dept Marketing Statement The Office of Undergraduate Admissions generates, reviews, and processes in excess of 67,000 applications and serves approximately 38,000 campus visitors each year. The office has 44 career staff, 45-50 part-time/temporary staff, and 150 student staff. Staff work locally and regionally throughout California and the nation.
The office is part of Enrollment Management, which includes Financial Aid and Scholarships, Orientation and Undergraduate Admissions. Enrollment Management is part of the multi-faceted academic Division of Undergraduate Education. Undergraduate Admissions, Enrollment Management and Undergraduate Education work closely with select Academic Senate committees.
Since its founding in 1965, the University of California, Santa Cruz, has grown from 652 students to nearly 19,000 students (2017-18) and earned international distinction as a world university with high impact research, ranking 3rd in the world for research influence by Times Higher Education, and among the top 50 universities in the world, according to the U.S. News and World Report 2017 Best Global Universities rankings.
A campus with world-class facilities and one of the most visually spectacular settings in higher education, UC Santa Cruz offers rigorous academic programs and cutting-edge research opportunities. At the core of our progressive educational approach are our 10 distinctive residential colleges, which organize the campus into smaller living/learning communities. For more information, please visit: https://admissions.ucsc.edu/
Involves developing and implementing programs for student outreach, recruitment, and admissions for the university and / or school / college / department within appropriate constituents and communities; and educating the public about admissions requirements, policies, and processes.
Under the general direction of the Assistant Director - Evaluations, the incumbent participates in the evaluation of undergraduate applications and implements outreach and recruitment efforts at high schools and community colleges. The incumbent will apply a wide variety of policies and procedures to determine if applicants have met selection criteria for admission to the University of California, Santa Cruz and if they have achieved eligibility to the University of California.
The incumbent is responsible for the evaluation of academic records from individuals applying for undergraduate admission to the University of California, Santa Cruz as well as continuing students. This includes evaluating academic records of students from California, the U.S., and around the world. The position will also participate in determining transfer credit from external educational institutions and verifying student records for admission purposes.
The incumbent serves as a liaison between prospective students, parents, and counselors at high schools and colleges/universities primarily within California and nationally, establishing strong relationships with all constituents to increase UCSC's brand awareness and admission applications. Information about the UC Santa Cruz educational experience and admissions requirements will be shared during presentations at school visits, individual/small group appointments/workshops, including admitted student receptions. The incumbent will staff local, state, national, and international recruitment fairs and conferences representing the UC system and campus partners including Alumni Association, University Relations, Financial Aid and Scholarship, Housing, and academic divisions.
The incumbent will think critically and creatively about how to deliver key messages across a variety of audiences using multiple platforms. They will have the analytical mindset to quickly and accurately assess student applications and deliver presentations to prospective students. The incumbent is expected to be quick on their feet, takes initiative and is a natural problem solver. The incumbent will work under general supervision, own their work, multitask and see assigned projects through to completion. The incumbent will possess a startup mentality, passion and tenacity for making UC Santa Cruz relevant to prospective students.
Pay, Benefits, & Work Schedule Salary Information: $55,100 - $58,000/Annually. Salary commensurate with skills, qualifications and experience.
Job Duties 25% - Uses extensive knowledge of department requirements and applicant pool to assess the applicants' overall record and experience for final admissions determination and recommendation. Researches foreign educational systems as needed and analyzes academic records from foreign secondary and tertiary institutions including study abroad records. This includes performing course-by-course evaluations for transfer credits.
20% - Participates in all evaluation processes within Undergraduate Admissions as needed, including: transcript clearing, ensuring correct coding and documentation of decisions and assistance with articulation.
20% - Serves as primary liaison for students and parents at public and private high schools and community colleges. Plans visits, makes presentations, provides group and individual advising. Provides in-depth information to prospective students and their parents regarding admissions requirements, prerequisite major courses, programs and curricula, and financial aid criteria in school and community-based organization settings. Travel regularly constitutes approximately 20 percent of this position's time.
15% - Plans, manages and implements domestic and international events as a part of a larger recruitment and yield strategy. Recommends improvements and modifications to existing programs.
5% - Collects, reviews and analyzes prospective and admitted student data. Uses data to assess the effectiveness of outreach efforts in attracting quality students to UCSC. Assists with the review and analysis of data to ensure data integrity.
5% - Works with evaluation and outreach data to assess the efficacy of programs and processes. This includes working with the Admissions systems team and the client relationship management tool to ensure student information is being properly recorded and stored.
5% - Completes necessary paperwork to adhere to UC, UCSC, and Office of Admissions policies and procedures. This includes pre- and post-travel planning and documentation and providing other compliance documentation as needed.
5% - Performs other functions as needed.
Bachelor's degree in related area and/or equivalent experience/training.
Thorough knowledge and experience working with a diverse student population.
Excellent verbal communication skills with the ability to provide and receive clear, concise information, and to effectively communicate and present complex, technical information in professional settings with co-workers, prospective students, their families, and the general public.
Thorough and comprehensive knowledge of academic programs, including curricula, admissions requirements, and financial aid programs for higher education.
Excellent written communication skills with the ability to present complex, technical information in a clear, concise information to a variety of audiences.
Ability to analyze data, including return on investment, and to assess the efficacy of outreach and recruitment programs.
Ability to manage project budgets, provide accurate accounting of expenditures, analyze and interpret reports, and formulate and present recommendations.
Knowledge and experience using standard computing tools including Microsoft Office applications, on-line databases, email, and web-based research tools.
Ability to exercise good judgment and discretion, particularly in matters relative to sensitive or confidential student records, personnel or organizational matters.
Excellent organizational and time management skills; experience working in the context of frequent interruptions and/or distractions.
Knowledge of tertiary level foreign credentials, secondary school records, study abroad programs and policies, and knowledge of major educational systems of the world.
Experience with the online UC A-G Course List and ASSIST transfer student information resource.
Thorough and comprehensive knowledge of academic programs, including curricula, admissions requirements, and financial aid programs within the UC system.
Thorough and comprehensive knowledge of academic programs, including curricula, admissions requirements, and financial aid programs, at colleges/universities and specifically at UC, and UCSC.
Working knowledge of Oracle/PeopleSoft Campus Solutions system and CRM Systems, as well as other student-based computing environments.
Knowledge of languages other than English, both oral and written.
Selected candidate will be required to pass a pre-employment, criminal history background check.
Must possess a valid license to drive in the state of California.
Ability to telecommute as needed.
Ability to work variable hours including evenings and weekends.
Ability to travel to multiple work locations (other school campuses and events) on and off campus, up to 35% of time.
Must be able to move materials, weighing up to 25-30 pounds, with or without accommodation.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
Safety Statement All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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