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Supervisor Health Access Center Days FT Detroit Medical Center
Summary Description Supervises activities associated with a variety of Health Access Center functions that may include any combination of Scheduling, Registration, Physician Referral, Event Registration, and/or Insurance verification. Supervises trains and oversees a staff of support personnel responsible for providing Call Center services for the DMC. Supervises, monitors, and oversees telephone operators responsible for providing professional and accurate responses in handling calls from the general public, internal departments, and patients. Monitors established policies and procedures governing registration and insurance verification. Assures accurate input of insurance and


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