We work with clients to solve their most complex and strategic operational challenges. Our team spans the supply chain from procurement to manufacturing and all through connecting the supply to the customer. In today's world we can't do that without working together across the supply chain and using data and analytics to get our clients insights in real time, all the time. Many of our clients are trying to keep up with companies based solely on an interconnected supply chain; we modernize their supply chains using artificial intelligence, machine learning and connected products resulting in a competitive asset for the entire organization.
The Healthcare team focuses on assisting those organizations that are responsible for the delivery, funding and payment management of health care and medical related services. Clients include hospitals, academic medical centers, health systems, home health agencies, long term care, outpatient facilities, ambulatory surgery centers, practitioners and physician groups as well as health plans, other health insurance companies, pharmacy benefit managers (PBMs), and retail health care clients.
Work you'll do
Specialist Leaders are professionals with strong records of academic and professional achievement in a specific area or field who have the capacity and desire for continuous development and growth.
Deloitte Consulting professionals must also be capable of working and communicating with people at all levels of an organization. Typical project responsibilities of a specialist leader could include:
â¢ Specialist leaders lead multiple project workstreams, small engagement teams or components of
large, complex engagements in their specialty areas
â¢ Lead engagement planning and budgeting
â¢ Oversee development and monitoring of work plans for all components of an engagement
â¢ Manage activities across all work streams
â¢ Provide quality control oversight for all work threads managed
â¢ Coordinate with both clinical and non-clinical SMEs to provide peer review of team deliverables
â¢ Provide guidance to junior practitioners as they manage large, confidential and complex data sets
â¢ Maintain executive relationships and facilitate client acceptance of proposed solutions
â¢ Develop process flows identifying challenges and opportunities in business processes
â¢ Oversee junior practitioners as they conduct detailed analyses, draw conclusions, and develop
pertinent and insightful recommendations
â¢ Define deliverable structure and content to reflect the engagement contract
â¢ Present findings and recommendations to client leadership
â¢ Manage engagement economics and risk
â¢ Mentor and develop junior staff
Manage and deliver components of client engagement
Lead teams to assess, design, and implement solutions to achieve client's strategic objectives and business issues.
Assume accountability for on-time delivery of contracted activities and deliverables
Build and source internal teams structure and composition to deliver engagements
Manage engagement delivery, work plan, activities
Provide client sponsors with regular updates
Lead and manage identification and prioritization of issues
Ownership of budgeting and forecasting of team member time and expenses for projects
Identify and mitigate risks throughout the project life-cycle
Conduct client interviews and facilitate client meetings
Present findings and recommendations to client leadership
Develop and maintain contact with top decision makers at key clients
Organize and lead pursuit teams
Participate and lead aspects of the proposal development process
Contribute to the development of proposal pricing strategy
Oversee and create draft engagement contracts
Develop additional business opportunities with current clients and expand engagement scope
Perform role of counselor and coach
Actively participate in staff recruitment and retention activities
Provide leadership for delivery teams and staff in local offices
Leading work - life balance expectation on engagements through flexibility and predictability initiatives
Provide input and guidance into the staffing process
Provide real-time feedback to project team members and participate in the performance review process
Eminence and Firm Activities
Develop points of view in your industry
Publish white papers and present opinion at industry conferences
Lead practice development activities within the firm
Lead and support recruitment activities
Organize local office events to build firm culture
At least 10+ years' of relevant consulting or industry experience and 8+ years in a technical or functional lead role. Industry experience might include roles in large multi-hospital systems or academic medical centers, as well as a GPOs, health plans, pharmacy benefit managers (PMB), or retail health organizations; and a Bachelor's degree and/or MBA preferred. MS or MBA with a focus on supply chain added bonus.
Lead assessments of healthcare supply chain transformations (operating model redesign), healthcare care ERP supply chain transformation, process redesign and procure to pay.
Lead redesign and implementation projects to streamline resources, processes, and technologies across the client's continuum including inpatient, outpatient and/or retail services
Perform research, data analysis, benchmarking and development of tools, graphics and presentations as appropriate to assist the client in understanding methods and processes required to achieve measurable results.
Build effective and sustainable relationships with key industry leaders and clients to develop new engagements. Participation in organizations such as the Association for Health Care Resource & Materials Management (AHRMM) added bonus.
Demonstrated experience managing complex, multi-thread programs including scope definition, objective prioritization, risk management, and issue resolution.
Expertise in delivering high-quality program outcomes according to the scope, work plan, quality standards and budget.
Ability to support development of others by delivering key performance feedback, coaching and demonstrating role-model behavior.
Experience in leading senior client teams (C-level executives, SVP's etc.)
Demonstrate consistent career progression with increasing levels of responsibility.
Perform above expectations in previous professional roles.
Competent in Microsoft Excel, PowerPoint. Experience with Business Intelligence and Analytics software tools a plus.
Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID 19, non-essential travel has been suspended until further notice)
Must live within commuting distance to one of Deloitte's consulting offices.
Professional experience with operational process mapping
Professional experience with healthcare cost reduction planning and implementation
Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives
Excellent undergraduate academic record (GPA 3.5+)
Advanced degree in business or health care-related field (e.g., MHA, MBA, MS, PharmD) from a top tier program. For PharmDs: R.Ph added bonus.
2+ years of management consulting experience in a health care related field
Professional competence in Microsoft PowerPoint, Excel, Visio, and Access. Tableau added bonus.
Superior critical thinking, analytical and problem-solving skills
Exceptional interpersonal, team-building and communication skills
Ability to build consensus and foster change in a client business setting
Commitment to personal and professional growth
Sense of responsibility to self, team and client
Outstanding integrity, initiative, creativity, and passion
Ability to work in an ambiguous environment
Internal Number: 14128005
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.