The Office of Student Retention advisors will, under general direction from the Director of the Office of Student Retention, advise a case-load of students through targeted interventions to support student retention and persistence. Advisors will follow an appreciative advising model of advising and a case-management approach to leverage knowledge of student needs and on-campus resources to support advisees. Advisors will also assist in the creation and implementation of cross-campus initiatives to support student retention and persistence. As part of a new office on campus dedicated to supporting students, advisors will have the exciting opportunity to contribute creatively to the office's vision and develop innovative student programming in collaboration with cross-campus partners.
- Master's degree in Education, Teaching, or related field - 2 years of experience in education supporting students, including student advising, teaching, or student support services - Experience supporting diverse student populations and collaborating with diverse stakeholders
- Knowledge of WCU's academic policies and on-campus student resources - 3 years of experience in education supporting students, including student advising, teaching, or student support services - Experience using data analytics to design and assess student interventions - Strong understanding of current student development theories in practice - Experience with EAB Navigate student success management system and Ellucian Banner Student - Strong interpersonal and communication skills, attention to detail, and problem-solving ability - Strong commitment to student success - Desire to contribute creatively to the establishment of WCU's new Office of Student Retention, its interventions supporting students, and its success in collaboration with cross-campus partners
Special Instructions to Applicants:
To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references to complete the application process. For questions or additional information, please contact J.D. Jackson at [email protected]
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.