The USC Career Center is seeking a Mentorship and Alumni Engagement Coordinator to cultivate and enrich mentorship and engagement opportunities to students.Â Through different on-campus collaborations with the Alumni Association, Division of Student Affairs, USC International Offices, and school-based career services offices, this role will develop and oversee groups and programs within the Trojan Network.Â This position will maintain the Trojan Networkâs platform and increase peer and alumni connections for students to cultivate relationships in addition to increasing internship and career opportunities for Trojans.Â The incumbent will work with Career Center staff and university partners to provide responsive, customized programming and serve as the liaison among faculty, students, staff, and employers.Â This role will report to the Associate Director of Internship Engagement.
Essential Duties and Responsibilities:
Develop, implement, and engage all members of the Trojan Network
Establish and enhance all communication with prospective and current users (students and alumni) on the virtual platform and mobile app
Provide leadership in the creation and execution of Trojan Network campus groups and mentorship programs based on different campus populations
Implement weekly content for the platformâs Discussion Board and digital resources
Plan and conduct workshops and videos to advise students and hub partners about the platformâs features
Oversee the Trojans Hiring Trojans campaign to increase internships and post-graduation career opportunities shared by alumni
Collaborate with Advancement to engage with donors, including parents, to increase employment opportunities for our students
Conduct internship development and coordination (alumni and employer relations) and advise students on internship opportunities (student/academic department relations)
Provide leadership and direction in the areas of educational choices, career planning and development, and employment strategies for students
Facilitate student learning by assisting students to secure appropriate internships to enhance overall academic experience and learn skills essential to conduct a successful job search.
Initiate and build partnerships with employers to develop student opportunities for experiential endeavors locally, state-wide, nationally and internationally.
Work alongside faculty and academic departments to identify and promote internships for specific majors.
Provide optimal marketing strategies to connect students to internship opportunities and jobs.
Develop a mentorship manual and promotional material.
Create and assess the effectiveness of mentorship groups and programming by researching appropriate guides to support the programs.
Maintain database administration and reports for purposes of tracking activity through the PeopleGrove platform.
Provide technical support and training to administrative and student users
Advocate for campus-wide mentorship strategies.
Advocate for a significant pool of endowed funding to ensure mentorship and internship opportunities accessible to all USC students.
Perform other related duties as assigned or requested.
Note: This position includes some travel and work during evenings and weekends.
Bachelorâs Degree in Higher Education Administration, Human Resources, or related fields strongly preferred for an understanding of academic culture
Two years of experience in counseling and career services
Familiarity with corporate and nonprofit human resource management
Understanding of advancement, advising, and career services
Proven experience working with faculty, academic advisors, staff, students, parents, and employers
Understanding of career development and advancement best practices
Understanding of relationship between Student Affairs and Academic Affairs and has a strong command of how to build bridges
Multicultural competencies; ability to work with diverse populations
Skilled in judgment and decision-making, problem solving, and the actions to improve performance
Skilled in communicating effectively and professionally using tact and diplomacy and the ability to work effectively as an individual, a team member, and with diverse groups
Ability to multi-task and prioritize tight deadlines
Excellent verbal and written communication skills
Strong computer and database management skills
Excellent interpersonal, time management, project management, and related skills
Strong organizational skills and attention to detail
Knowledge of PeopleGrove or other mentorship/networking software
Strong customer service skills and an ability to listen effectively
Ability to research and quickly develop knowledge of employer recruiting strategies, job market trends, occupational, career, and personal growth
Ability to respect confidentiality and ethical boundaries with regard to student and alumni information along with internship guidelines, supervision, and professional consultation
Committed to uphold USCâs Unifying Values, Strategic Plan and the Mission Statement
Minimum Education: Bachelor's degreeMinimum Experience: 3 yearsMinimum Field of Expertise: Bachelorâs degree in counseling, higher education, human resources, or related field. Three yearsâ experience in career services, human resources, recruiting, or related industries, with some experience in a coaching or leadership role. Ability to manage, balance, and prioritize different tasks and projects. In-depth knowledge of federal immigration employment regulations and processes, interpreting and providing guidance as to their pertinence to international students. Advanced knowledge of employer recruiting strategies, job market trends, and occupational, career, and employment information sources. Superior level of professionalism, exceptional attention to detail, and exemplary written and oral communication and interpersonal skills. Demonstrated experience interacting with diverse groups, exercising diplomacy, good judgment, and discretion.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.