Department: University Registrar Salary/Grade: NEX/10
The Program Assistant position exists to process class and room scheduling; to provide registration services primarily for the Evanston campus, and to support CAESAR self-service functions for the entire NU community. Informs and advises users regarding scheduling and registration processes and policies. Assigns classrooms for classes and events through RES/25Live. Regularly corresponds with department contacts through email and listserv. Presents at quarterly trainings for staff. Participates in system testing for updates, modifications, and fixes.
Documents & Databases
Enters information into spreadsheets &/or databases.
Ensures that all Registrar listservs, spreadsheets, access databases, etc. are up to date.
Processes quarterly class scheduling information from academic departments.
Assigns classrooms for classes and other events.
Provides support for departments during catalog editing.
Participates in system testing for updates, modifications and fixes.
Coordinates content maintenance of websites &/or blogs.
Maintains Office of the Registrar’s social media pages (Facebook, Twitter, etc.) providing updates to university community.
Coordinates events which may include scheduling room.
Supports Registrar’s Office trainings as needed.
Guides students through registration process.
Processes cross-school registrations
Applies knowledge of federal & state regulations.
Interprets existing policies & procedures; etc.
Advises students, faculty, and staff regarding scheduling and registration policies.
Supports all CAESAR users (faculty, staff, students and advisors) via the CAESAR support hotline, in person, and via email.
Performs other duties as assigned.
A high school diploma or equivalent required.
2 years of administrative support or other relevant experience required.
Minimum Competencies: (Skills, knowledge, and abilities.)
Intermediate knowledge of word processing, spreadsheet, email, and database software programs is required.
Familiarity with the PeopleSoft Campus Solutions, 25Live scheduling software, and Leepfrog CLSS and CAT.
Experience working in an academic environment.
Preferred Competencies: (Skills, knowledge, and abilities)
Proficiency in Microsoft Excel.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 40959
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.