Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
The Senior Associate Director of Staff Development and Engagement reports to the Senior Director of Administration. In partnership with the Senior Director, this position is responsible for the development, implementation, and evaluation of programs and services that enable an effective and inclusive culture in University Advancement. These programs and services promote continuous improvement and innovation in our work environment, and foster a workplace that values individual contributions and supports career growth for all staff. The Senior Associate Director will serve as partner and advisor to the Senior Leadership Team, the Executive Director, and Senior Director in performance management, employee engagement efforts, professional development coaching and employee relations, onboarding and exits, recognition programs and events, and other duties as required to effectively attract, manage, grow, and retain a high-performing team and maintain a thriving, inclusive office culture to meet advancement goals. This program is broad, serving all Advancement staff, across all functions and levels, and encompasses all elements of staff development and engagement. The position also will provide guidance and support for the Advancement DEI Council and Managers’ Forum, and will research, propose, lead, and evaluate new programs to promote and elevate employee engagement and success. The Senior Associate Director supports other administrative processes and special projects of Advancement Administration, as requested, all in support of the fundraising, alumni, and parent programs of the University.
PRIMARY DUTIES AND RESPONSIBILITIES:
Develop an employee engagement strategy for all Advancement employees that facilitates achievement of institutional priorities, promotes diversity and inclusion, and supports business processes. Collaborate with Advancement leadership and WashU HR to create ongoing opportunities for career development and engagement that positively impact retention of top performers and enable Advancement to reach its goals.
This will involve research, development, implementation, and measurement of new programs to ensure engagement of all staff, with an emphasis on retaining and growing a more diverse staff. It also involves the leadership and continuous improvement of existing programs, including the new employee Welcome Ambassador Program, the formal Mentor Program, the Internship Program, as well as supervision of the rotational coordinator position(s).
Benchmark and stay current with best practices in talent management in other Advancement organizations and with industry trends to identify opportunities for improvement in our staff development and engagement programming.
Lead performance management and review processes, provide professional development and career coaching, and assist with employee relations efforts.
Develop and lead a process for stay interviews and conduct exit interviews, focus groups, and surveys to assess and monitor engagement and inform ongoing engagement strategies. Support the Advancement Managers’ Forum and DEI Council.
Serve as partner and advisor to the senior leadership team and managers on opportunities to enhance retention, growth, and engagement of staff.
Facilitate and promote team building, collaboration, and organizational growth and effectiveness. Develop and manage awards and recognition programs. Provide strategic direction for other unit-level and department-wide programs, events, retreats, and meetings, as requested.
Perform other duties as assigned.
Five to seven years of progressively responsible experience in employee development, employee engagement, executive coaching, or related experience.
Stellar interpersonal skills, and demonstrated ability to build relationships in a highly collaborative environment.
Excellent professional presentation with strong executive presence, good judgement, and an engaging demeanor.
Ability to work collegially in a team setting, across all levels of the organization.
Discretion, sensitivity to others, flexibility, and an ability to partner well with colleagues.
Commitment to excellent customer service and willingness to seek feedback on services provided.
Deep commitment to and demonstrated success in promoting diversity, equity, and inclusion.
Excellent written, oral, and active listening communication skills.
Self-motivated, able to work independently with high attention to detail and follow up, ability to prioritize work, and excellent organizational skills.
Good sense of humor.
Computer literate and competent, especially with Microsoft Office.
Eight to ten years of progressively responsible experience in employee development, employee engagement, executive coaching.
Sophistication with general HR policies, programs, and practices related to delivery of onboarding processes and organizational development.
Experience coaching leaders and managers.
Experience designing and implementing engagement programs focused on diversity and inclusion.
Experience in a complex, academic, or large non-profit setting.
Demonstrated understanding of Advancement Programs.
The hiring range for this position is $60,801 - $75,000 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Department of University Advancement. This position is for the Danforth Campus.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.