Location: Haverhill, MA Category: Professional Posted On: Tue Jun 1 2021 Job Description:
POSITION: Full-Time Financial Aid Outreach Counselor: MCCC/MTA Unit Professional Position; 37.5 hours per week; Pay grade 3. Temporary Grant Funded (CARES) Position through December 31, 2021. Permanent starting January 1, 2022.
Summary: Financial Aid is open Monday - Friday from 9 am - 5 pm. This position will work between 9 am - 5 pm. The staff member is required to work one possibly two late nights a week which is subject to change based on the needs of the office. This position also requires Saturdays and late evenings during peak enrollment periods for the fall and spring semesters. The potential candidate will be working on the Haverhill/Lawrence Campus for the Financial Aid Office.
RESPONSIBILITIES: This position will report directly to the Director of Financial Aid and will be required to perform the following:
Establish and facilitate FAFSA completion opportunities at NECC and the college community with a focus on financial aid outreach.
Plan and facilitate FAFSA workshops and information sessions for students and community partners and high schools.
Proactively communicate with students and partners via phone and e-mail.
Create a robust financial literacy program, which includes the management a team of student financial literacy ambassadors.
Evaluate and fill communication gaps among current students who do not complete the financial aid process.
Assists with the review, processing and communication for Laptop Credit Program, CARES Act and similar initiatives.
Advises students about financial aid eligibility, application procedures, aid programs, costs, debt management and financial planning.
Ensures compliance with all applicable Federal, State and College regulations and policies.
This position has a student caseload, which includes but is not limited to the review of student applications for financial aid to determine financial need and award aid according to government and institutional regulations.
Evaluates documentation provided by students; performs verification and conflicting data resolution.
Exercises professional judgment, assists with processing financial aid appeals, special circumstances and dependency overrides.
This position will also be assigned administrative responsibility for particular Title IV, State, or Institutional program(s).
Bachelor's Degree required and one (1) to two (2) years of experience working in a Financial Aid Office or another office within Enrollment Services.
Knowledge of federal and state financial aid regulations and programs.
Must be self-motivated; have the ability to problem solve; be able to communicate effectively with students, staff and the community and have a commitment to customer service.
Able to work in fast pace team environment and have the ability to handle several assignments simultaneously.
Must be able to respond effectively to questions and prepare materials in response to inquiries.
Strong time management skills.
Knowledge of Microsoft Office.
Banner Student Information Systems experience preferred.
Experience working in community college and/or One-Stop Enrollment Services setting preferred.
Bilingual or Bicultural (Spanish and English).
Experience working with and supporting a culturally diverse, population in a Hispanic-Serving Institution.
GRADE AND SALARY:
Anticipated salary range is $45,749.00 to $50,705.00 annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system; Transcripts will be required at the time of hire. Pay grade 3.
NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.