Under the general direction of the Director of Graduate Admission, the Senior Graduate Admissions Counselor performs a variety of activities to recruit, advise and enroll a qualified and diverse graduate student body that meets the college’s enrollment goals.
*Note this position is currently remote but will have an expectation to be on site at our San Francisco location, date TBD.
Essential Job Function(s)
Advising and Counseling: 40 % of time Responsibilities
Acts as primary point of contact for prospective and admitted graduate applicants within the Graduate Admissions Office.
Counsels prospective students on their postgraduate educational goals and CCA programs, including program requirements, dual degree options, international and transfer processes where applicable, as well as admissions, financial aid and housing processes.
Develops a working knowledge of all CCA curriculum, with specialized expertise in graduate offerings, and develops a general knowledge of competitors.
Processes applications in Slideroom and tracks status to ensure files are ready for faculty review.
Develops knowledge of enrollment procedures and office policy including CCA’s database systems, such as Workday, Teamwork Desk, etc.
Assists as needed in the advising and financial aid counseling of new domestic/international undergraduate students and reviews for studio and academic placement with Student Records Office and Faculty.
Administrative: 50 % of time Responsibilities
Manages graduate programs email inbox and maintains communications and follow-up with contacts and prospective and enrolled students by telephone, mail, email, text or in person.
Oversees Graduate Student Ambassador program including hiring, training and scheduling of ambassadors. Coordinates with programs to ensure ambassadors are current on all new program-specific facilities, resources, courses, accolades and other general updates.
Coordinates with Program Managers and Chairs to connect prospective and admitted students with appropriate faculty/staff/resources when on campus, or when an inquiry requires a high-touch response.
Maintains reports and records on graduate prospect and applicant engagement.
Assists in the coordination and execution of graduate interviews and application reviews by all programs, including the recording and reporting of application and scholarship decisions.
Coordinates with the Director of Graduate Admission, Communication and Events Manager as well as Program Managers to gather a comprehensive communication plan for prospective students, applicants and admits per program of study.
Develops and manages special projects or events as assigned.
Performs other related duties as assigned.
Recruitment and Strategic Planning/Analysis: 10 % of time Responsibilities
Assists in the planning and execution of specified on and off campus graduate recruitment events.
Coordinates and schedules specified travel within assigned territories, both domestic and international.
Assists the Undergraduate Admissions team with travel and student appointments as needed.
Develops a tour presentation for visiting graduate prospects, and works with programs to keep graduate tour script updated.
Participates in the development, implementation and evaluation of admissions procedures and operations.
Bachelor’s degree is required. Master's degree in a creative field and the ability to assess and/or evaluate student portfolios strongly desired.
Two or more years previous experience in college admissions, recruitment, student services and/or financial aid processing preferred; strict attention to detail;
Mac and PC proficiency;
Excellent organizational skills and ability to prioritize;
Must demonstrate good judgement and experience working with diverse groups in an educational or other non-profit organization;
Ability to work under pressure of competing deadlines;
Ability to work independently as well as in a team environment; understanding of State and Federal regulations of Financial Aid.
The individual must be willing to travel 4-5 weeks per year (locally, nationally, and internationally) primarily in the fall. Position requires weekend and extended hours, especially during the fall and January through March. Must have a valid driver's license and passport.
Internal Number: R506389
Founded in 1907, California College of the Arts (CCA) is an independent art college with 21 undergraduate programs in architecture, design, fine arts, visual studies, and writing. The college also has graduate programs in architecture, comics, curatorial practice, design, design strategy, film, fine arts, visual and critical studies, and writing. Through these programs, the college has created a dynamic and interdisciplinary environment. Diverse cultural perspectives enrich the CCA community and the college believes that continuing to expand the horizons of the students and faculty is essential to achieving its educational objectives. With campuses in Oakland and San Francisco, CCA currently enrolls 1,950 full-time students.