Department: Enrollment Management and Student Engagement
Evaluation Group: Staff
FLSA Status: Exempt
Starting Salary: $35,568+
Reports To: Assistant Director, Residential Life
Positions Supervised: Assistant Area Coordinator, Student Employee; Community Advisor, Student Employee
The residential community coordinator is responsible for two or more residence halls or non-traditional residential housing locations. This position serves as a role model, facilitator, leader and essential employee in the effective operation of the residence life program. The residential community coordinator is an at-will employee who is appointed to a year-round, full-time, live-in position.
The residential community coordinator recognizes that his or her primary residence in Lindenwood’s housing is a required term and condition of employment, and that the residential community coordinator’s right to Lindenwood housing terminates upon the residential community coordinator’s separation from employment as a residential community coordinator. The residential community coordinator agrees to abide by the terms and conditions set forth in the Lindenwood Housing Contract and Lindenwood’s Residential Housing Policies and Procedures, including any and all occupancy limits set forth in those agreements.
Essential Job Functions and Performance Indicators
The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Job Responsibilities and Execution
Supervises, trains and evaluates student employees
Understands and manages student conflict
Oversees the Residence Hall Association operations within the hall
Fosters community environment, encouraging students’ intellectual, social and personal growth
Serves as a member of the professional staff on-call duty rotation; hours and days may vary, including evenings and weekends
Leads residential operations support in the summertime and as needed
Manages maintenance and custodial needs for either a residential area or residence halls
Assists in crisis intervention and serves as a resource or referral agent during the academic year, including breaks and holidays
Maintains office hours to meet with residents
Oversees the planning of events and programs led by residential staff
Conducts health and wellness checks as needed
Holds one-on-one monthly meetings with student employees
Organizes and schedules work for community advisors and assistant area coordinators, including hall coverage
Manages and approves student employee timesheets
Conducts minor disciplinary meetings
Participates in resident life administrative operations, committee assignments and task forces
Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence
Models, supports and holds others accountable to the university’s values – integrity, dedication, excellence, creativity and teamwork
Organizes and promotes activities and programs within the residence halls
Maintains familiarity with university resources in order to make referrals and provide general information
Communication, Teamwork and Collaboration
Understands, supports and enforces university policies
Helps students experiencing emotional, academic or physical hardships, suggesting referrals as appropriate
Assists in conducting residence hall professional staff training
Provides innovative means of communication with residents
Collaborates with appropriate staff to resolve maintenance, furniture inventory and safety issues
Job may require other duties as assigned.
Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.
Bachelor’s degree in education, college personnel administration, psychology, counseling or related field
Minimum of two years’ experience in residence life preferred
Experience in programming, health and wellness and/or student conduct preferred
Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.
Demonstrated ability to work effectively with individuals from diverse communities and cultures
Clear understanding of student development theories
Proficient use of Microsoft Office and Adobe Suite
Basic knowledge of facility management
Ability to communicate effectively
Proficient e-mail use
Proficient use of web portals and software management tools
Knowledge of StarRez, Workday and Qualtrics
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.
This position should be the AC’s primary responsibility. Any non-academic time commitments outside the area coordinator position must be approved by the AC’s supervisor and must not exceed 5 hours per week. Exceptions must have the approval of the director of residential life or designee.
Primary residence in campus housing
Serves as a campus security authority (CSA)
Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Ability to lift more than 50 pounds
Ability to inventory all facilities in assigned area
Regular attendance is a necessary and essential function
Equal Opportunity Employer
Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.
Lindenwood University, often referred to as Lindenwood or LU, is a private, coeducational, liberal arts university located in St. Charles, Missouri. Founded in 1827 by George Sibley and Mary Easton Sibley, it is the second oldest higher-education institution west of the Mississippi River and since 1990 the fastest growing university in the Midwest. The University offers more than 120 undergraduate and graduate degree programs to more than 16,000 students a year through values-centered programs that lead to development of the whole person. Lindenwood is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.