The New School seeks an experienced Financial Aid Counselor to join our Financial Aid team. This a student centered role focused on providing immediate and comprehensive service to students and parents on funding the student's education. The candidate will navigate Federal, State and Institutional regulatory requirements, the awarding of financial aid, calculating Federal need analysis eligibility, and perform detailed technical duties as it relates to student aid. The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.
●Maintain heavy volume of financial aid telephone calls and respond to email communications ●Counsel students and families on federal, state and institutional aid sources, as well as loan and other financing options, such as private educational loans and the Extended Payment Plan ●Calculate financial need and construct financial aid packages in accordance with federal and institutional guidelines ●Perform Verification of applicant data and use Professional Judgment to adjust federal aid applicants' eligibility ●Reconcile student aid and loans ●Collect and track financial aid documents ●Certify student loan requests and counsel students on debt management issues ●Present financial aid information at divisional Open Houses, Orientation Sessions, and other events ●Provide consistent and accurate advice about financing options (including the monthly payment plan), billing, refunds, and tuition, fee and housing payments ●Handle special projects as assigned
●Bachelor's degree required ●Experience and knowledge in financial aid counseling in higher education ●Woking knowledge of Banner, Tableau, COD and NSLDS ●Superior customer service, communication, organizational, and interpersonal skills ●A professional, congenial and polite demeanor ●Ability to work independently and as part of a team ●Experience with personal computer applications such as Microsoft Word and Excel
Internal Number: 19442
About The New School
The New School, a leading university in downtown New York City, offers degree and nondegree academic programs in design, the social sciences, the liberal arts, management, the arts, and media. Students benefit from small classes, superior resources, and renowned faculty members who practice what they teach. Continuing education courses and public programs place the university at the center of New York’s cultural and intellectual life.