Walnut Hill School for the Arts seeks a Director of Enrollment Management starting July 2021. The Director of Enrollment Management is responsible for managing all aspects of student enrollment and financial aid. The Director instills a sense of team responsibility, personal leadership, and ultimately improves both student enrollment and net tuition revenue rates. The Director oversees all aspects of the enrollment process, including strategies for retaining current students and recruiting new students. The Director manages an office that includes the Associate Director of Admission and Financial Aid, two Assistant Directors of Admission, and the Admission Office Assistant. This is a full-time, 12-month, position reporting to the Head of School.
All Walnut Hill faculty/staff are active and engaged members of the school community who are committed to collaborating and growing in their field, participating in school events and supporting students in their arts, supporting other faculty/staff members, and who have the ability to self-reflect on their own practice.
Enrollment Management and Financial Aid:
In coordination with the Head of School, design, implement, and evaluate all aspects of a strategic, comprehensive, enrollment program with the goal of maintaining a capacity enrollment of qualified students that meet or exceed net tuition revenue goals, and a waitlist of qualified applicants;
Ensure outstanding customer experiences for current and prospective students and parents through high-touch handling of applications and communication, personalized campus tours, interviews with students and parents, and communicating final decisions;
Maintain and build close and productive relationships with feeder schools, educational consultants, and other referral sources in target markets; create relationships in new markets;
Organize and administer the financial aid program for new and returning students;
Lead the Enrollment Management Committee;
Provide accurate and insightful weekly, monthly, and annual reporting and analysis of statistics and quantitative metrics;
Work collaboratively on enrollment management and forecasting plans with the Head of School;
Effectively present and embody the school and its value proposition through outstanding public speaking and formal presentation skills, one-on-one communication skills, informal interpersonal interactions, and written communication ability;
Speak authentically about the imperative for diversity, equity, and inclusion in schools; be committed to learning about and practicing anti-racist work; recognize how your identity impacts your leadership.
Travel extensively both domestically and internationally to build productive relationships, visit feeder schools, and participate in admission events and coordinates admission staff travel;
Manage departmental budget and allocate resources with strategic awareness and professionalism; and
Other duties as assigned.
Serve as a student advisor or the equivalent; work individually with each advisee to maximize their experience at Walnut Hill and provide students with a consistent and caring adult relationship while at school; maintain appropriate and open communication with the Director of Community Programs, the Class Dean, school administration, faculty, and parents regarding student issues; remain current on the school’s academic and artistic program requirements to actively guide students through planning and course registration; join Student Resource Committee (SRC) meetings as needed;
Serve as a club advisor or the equivalent or provide weekend team duty as assigned by the Student Life office;
Attend and participate in communal programs outside the classroom including but not limited to, assemblies, guest speakers, and special programs; model and encourage appropriate behavior and monitor students during events and programming;
Plan, chaperone, and participate in field trips and outside activities as appropriate;
Attend student performances, art openings, and art events throughout the year; support and engage richly in arts productions, shows, exhibitions, and performances; and
Attend Family Weekend, Open House, Class Night, Boar’s Head, Candlelight, Awards Ceremony, and Graduation; attend other events as required.
Collaboration, Professional Development, and Training:
Work collaboratively with colleagues across all departments to foster a positive working and educational environment for students and employees to support the school’s mission, vision, and core values;
Attend and participate in all faculty and staff meetings and department meetings; participate in Departmental Reviews and NEASC self-study; participate and engage fully in individual reviews and evaluations; be open to feedback and work with supervisor to set goals and expectations for the future;
Attend and participate in all Professional Development (PD) days, training programs, orientation programs, benefit meetings, mandatory seminars, team-building exercises, and safety training/drills; and
Pursue PD opportunities in and out of school; display willingness and ability to grow, learn, explore new approaches, and practice self-reflection.
Administrative and Additional Responsibilities
Keep records of correspondence with parents, progress of advisees, and utilize the School’s learning management system (LMS) appropriately to communicate student issues;
Complete required paperwork, forms, surveys, employment documents, background checks, fingerprinting, online training programs, request and report absences, accidents, and injuries, and follow other school policy and legal requirements by established deadlines; and
Perform other administrative or educational duties as assigned by the Head of School or his designee.
BA or equivalent experience required;
5+ years’ experience in Admissions, Enrollment, Financial Aid, or related field;
Demonstrated leadership capabilities and experience managing a team;
Possess excellent customer service skills and ability to work with a wide range of people – alumni, students, parents, faculty, staff, donors, board members, outside artists, vendors, and community members;
Experience with, or interest in, working with international students and families;
Capable of effectively responding to the needs of a diverse and engaged current and prospective student and parent population;
Actively support the School community in building awareness and education in developing equity at systemic levels throughout school operations, policies, and programs;
Ability to work independently and effectively in a changing, fast-paced environment;
Strong computer skills and demonstrated proficiency with Google applications and Microsoft Office Suite;
Ability to create and maintain budgets and reports; possess effective organization and planning skills;
A spirit of creative problem solving and enthusiasm to work in a world of artistic possibilities;
Possess excellent and effective written and oral communication skills;
Share an educational and artistic vision that aligns with the core principles of Walnut Hill; and
Strong collaboration and team-oriented working and leadership skills along with the ability to balance a pursuit of academic, artistic, and institutional excellence with compassion and nurture for each individual.
About Walnut Hill School for the Arts
Walnut Hill School for the Arts, located in Natick, Massachusetts and 20 minutes from Boston, is an independent boarding and day high school offering a transformational educational experience designed for student artists in grades 9–post graduate. Walnut Hill combines a comprehensive college-preparatory academic curriculum with intensive, pre-professional artistic training in theatre, dance, music, visual art, and writing, film & media arts. Walnut Hill is committed to creating and enhancing an inclusive environment, and welcoming and celebrating a wide range of cultural, artistic, and educational backgrounds that compliments and supports our diverse community.
Commitment to the school’s Core Values, of Community, Growth, Excellence, Creativity, and Respect are imperative to the success of all Walnut Hill faculty, staff, and administration members. All Walnut Hill faculty/staff are active and engaged members of the school community who are committed to collaborating and growing in their field, participating in school events, supporting students in their arts, supporting other faculty/staff members, and who have the ability to self-reflect on their own practice.