The Division of Hematologic Malignancies is accepting applications for a Stem Cell Transplant Donor Coordinator toÂ join theÂ the Hematopoietic Stem Cell Transplant Donor Services Program. The Donor Coordinator provides specialized resource scheduling and coordination of healthy PBSC and bone marrow donors. Position supports both donor registry volunteer donors, including NMDP, DKMS and GOL, as well as related donors for Dana-Farber transplant patients. The Donor Coordinator utilizes advanced knowledge of the clinical process to carry out scheduling and coordination services that require technical knowledge of care delivery systems, scheduling criteria, and FDA, FACT, NMDP and other regulatory agency rules. In every case, the Donor Coordinator serves as a key member of a multidisciplinary team of clinicians and other care coordination and technical experts and works closely with clinical research coordinators, cell processing, apheresis facilities, NMDP network centers, donor registries and nursing staff in a comprehensive case management model to meet often very tight scheduling time-frames.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsible for effective and efficient scheduling of all donor services including education/information session, clinical assessment and evaluation, apheresis facilities, cellular product laboratory processing, financial counselor support, care coordination, social work, and other professional support services, operating room facilities, nursing support as well as coordination with outside donor network centers, if applicable.
Completes and submits all required documentation to determine clearance, eligibility and verification documentation as required by specified regulations.
Orders and ensures or carries out the shipping and tracking of lab tests or samples as required.
Carries out or supports donor education in person and/or by telephone, involving effective communication of complex steps of the protocol for care.
Participates in continuous training and maintains current knowledge of the clinical process, regulatory standards, and requirements that impact the assigned donor population to achieve donor safety, flow and resource utilization goals of the organization and sponsoring agencies.
Responsible for ensuring filing or reporting of certain documentation, including donor records, protocol records, quality control and quality assurance reports and the proper and timely posting of updates to the clinical scheduling systems and special databases as needed.
Participates in the development of new scheduling systems or processes.
Participates in routine case review meetings to represent patients and donors managed. Donor Coordinator maintains proficiency in operating multiple clinical information systems applications.
Responsible for identifying and utilizing the correct billing scheme when scheduling donor testing and procedures.
Participates in disease program clinical and insurance meetings. Participates in the collection, maintenance, and reporting of data for internal and/or external data repositories as required.
Responsible for accompanying medical team to the OR for transplant donor bone marrow harvests and is responsible for the completion and reporting of all documentation required by federal, regional, and other accrediting bodies.
Significant movement among sites of care; may be required to perform on-call coverage, provide coverage of pagers or cell phones after hours and on weekends, and may be involved with donor product courier travel requiring training on the transport of tissue and blood products internally and externally.
-Associate degree required. Bachelorâ€™s degree in Healthcare Administration, Health Sciences or similar preferred.Â
-2 yearsâ€™ experience in a complex healthcare environment in a patient care or healthcare administration role, or clinical laboratory technician experience.
-Demonstrated ability to work in highly regulated environments, such as clinical trials or complex medical systems.
-Excellent patient interaction and customer service skills
-Must be detail oriented with excellent verbal and written communication skills.
-Ability to manage complex projects through to completion.
-Proficient with Microsoft Office products and knowledge of electronic medical records system and GE_IDX preferred.
-Ability to work independently, efficiently and effectively.
-Ability to multi-task and work in a team environment
-Flexibility regarding schedule and managing varying patient/donor needs and resource requirements
Â Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
Internal Number: 2021-23368
About Dana-Farber Cancer Institute
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to under-served members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.