Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.
We Offer As the Target Operating Model Lead you will own the framework for running target state design initiatives and act as a trusted advisor for other competency centers and process owners on methodology and artifacts required to describe a target operating model that addresses the strategic objectives of the bank. The goal of the team you will lead is to establish clear guidelines and maintain a knowledge repository describing a repeatable approach to crafting a target operating model with templates and examples to kick start transformation initiatives consistently throughout the private bank in APAC. You will also directly drive the operating model design phase of select initiatives based on a prioritized book of work. The role involves a range of activities including:
Maintain the central framework providing a repeatable approach for target state design and evolve framework as required based on the bank's strategic needs and best practice across critical initiatives
Lead directly the target state design of select initiatives, including:
Capture of strategic objectives mapped to metrics
Assessment of current state process / organization and platform and documentation of key issues
Development of target state recommendations for process, organization and platform improvements required to address key issues and achieve strategic objectives
Support Process Owners and Platform delivery as they use Target Operating Model artifacts in the execution phase
Manage senior partners and governance meetings for select initiatives while defining and driving the design across multiple re-engineering streams and crafting a shared vision for transformation Your future colleagues
Be part of an innovative and highly collaborative team that operates across all processes and risks of the Private Bank in APAC and provides a crucial capability to enable an efficient, consistent and effective process and control landscape for Private Banking APAC as well as thought leadership for driving operating model transformation initiatives front to back, supporting the bank's continued effort to grow our Private Banking franchise to a leading force in Asia. You will be part of a solution oriented team where each member is expected to think as an owner of the bank, professionally challenging the status quo and striving to make an impact.
To be successful in this role you provide:
Bachelor's degree and above with 12-15 years of relevant working experience in Financial Services with preferably at least 5 years' experience in Private Banking in a role with exposure to Business Architecture, Technology and Operating Model Transformation impacting organization, process and platform
Solid knowledge of Private Banking processes and control landscape is an advantage
Extensive experience planning and deploying both business and IT initiatives
Experience modeling business processes using a variety of tools and techniques
Ability to problem solve and articulate complex concepts to unblock operating model design decisions and visualize high-level models that can be used in future analysis to mature the business requirements
Ability to quickly establish rapport, credibility, trust and respect with partners at all levels with a client oriented attitude
Outstanding interpersonal and project management skills to coordinate multiple priorities and ability to operate in a dynamic environment with a solutions driven attitude
Result oriented, dedicated, hardworking who can work on own initiative and can deliver on time under pressure with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards
Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.