The Assistant Director of Student Support Services is responsible for developing, planning and implementing support services which will result in increased academic performance, persistence and graduation of 160 program participants in the Student Support Services program. The position requires a self-motivated individual proficient in assessment, strategic planning and implementing student success initiatives designed to achieve SSS grant objectives. This includes overseeing the daily operations of academic support services, course selection, academic tutoring and other related services. The Assistant Director provides coaching and supervision, monitors annual budgets and federal data for annual reporting that ensure grants adhere to federal, state and college regulations. The Assistant Director will establish and maintain successful relationships with colleagues, be responsible for connecting multiple offices and departments to accomplish program objectives, and operate within a frame of building structures that holistically support students through intentional and thoughtful engagement with high-impact educational practices.
Duties & Essential Job Functions:
1. Assists the SSS Director with selection, training, development and performance management of professional (Advisor, Tutor Coordinator, Tutors) and administrative/clerical staff. 2. Assists with the administration, implementation and continuation of the SSS program. 3. Ensures the successful recruitment, retention and participation of program participants. 4. Maintains records of program operation expenses, assist SSS Director in reconciling program budget. 5. Manages Participant records with Project database software, preserving confidentiality and safeguarding participant printed and electronic files (FERPA). 6. Oversees planning and execution of SSS grant activities and work with staff to evaluate progress of activities 7. Completes the Annual Performance Report under the supervision of the SSS Director and in accordance with the Department of Education instructions. 8. Participates in college-wide initiatives and other campus retention activities. 9. Administers and manages educational opportunity related programs and development of non-cognitive behaviors for success for SSS eligible students. 10. Ensures adherence to applicable federal, state, local, rules, and regulations. 11. Develops budgets and monitor expenditures. 12. Provides leadership and establish effective working relationships. 13. Facilitates periodic workshops to SSS participants on various topics. 14. Performs other related duties as assigned.
Required Education & Experience:
• Master’s Degree in Education, Counseling, or related field from an accredited college or university. • 2 years of experience in the areas of staff supervision, budget management, program development and evaluation, reporting, and compliance with federal regulations and • 3 years of experience with federal TRIO programs, academic support programs, or similar programs for disadvantaged college students.
Preferred Education & Experience:
• Professional or personal experiences in overcoming barriers similar to those confronting Participants.
• Knowledge of barriers to postsecondary education faced by low income and first-generation college students. • Knowledge of Department of Education and EDGAR documentation and reporting requirements. • Skill in oral and written communications. • Skilled in some or all components of Microsoft Office operations. • Ability to conduct and facilitate personal, academic and group counseling/advising sessions. • Ability to support budgeted project proposal goals and approved objectives. • Ability to administer assessment and interpret data. • Ability to formulate individual educational plans. • Ability to interface with University Faculty and Staff.
Physical Requirements (With or Without Accommodations):
• Visual acuity to read information from computer screens, forms and other printed materials and information. • Able to speak (enunciate) clearly in conversation and general communication. • Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. • Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. • Lifting and moving objects and equipment up to 10 lbs.
• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours. • There are no harmful environmental conditions present for this job. • The noise level in this work environment is usually moderate.
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
Internal Number: 496899
About Texas Christian University
TCU is all about the experience. This is a place where students learn how to adapt to whatever the future might bring, develop critical thinking skills and expand their creativity. With a choice of rigorous academic programs in 130 undergraduate areas of study, 61 master’s level programs and 24 areas of doctoral study, Horned Frogs have opportunities to search for meaning and examine values, yet graduate well-prepared for professional accomplishment. Whether in the fine arts or business or engineering, Horned Frogs can develop their full creative potential here. For example, both MBA and undergraduate students at the Neeley School of Business benefit from an experience ranked at the top by Bloomberg Businessweek and U.S. News & World Report — not in spite of, but because of, the focus on the individual. At TCU, professors love being in the classroom. These mentoring teacher-scholars also conduct well-published, leading-edge research, often with undergraduates at their sides. Horned Frogs live, learn and play 24-7 in a 277-acre setting in a vibrant city. They work out in state-of-the-art recreation facilities, catch Big 12 NCAA athletic competition and participate in 200+ organizati...ons, all without leaving the campus. That’s when they’re not providing thousands of hours of volunteer service to their community, interning in New York or LA, practicing journalism in Washington, D.C., experiencing international business in China or perfecting Spanish in Seville. It’s how Horned Frogs are learning to change the world.