The Assistant Director of Undergraduate Admissions must be a naturally persuasive, creative problem solver who thrives in an upbeat environment with non-standard and varied working hours. A self-motivated, enthusiastic, goal-oriented individual with superior presentation, organizational, and interpersonal skills and will have demonstrated ability to follow direction, problem solve, manage multiple priorities and meet goals. This is a sales-like admissions and prospect management approach to a designated recruitment territory in an environment where recruiters are responsible for reaching enrollment and net revenue goals assigned to them. Daily responsibilities include communication with a large number of prospective students through heavy phone outreach. Personal e-mails, notes, individual appointments, and group presentations are also expected. This position will involve the planning of prospective student recruitment activities, extensive outreach and travel.
The Assistant Director serves as a representative of Duquesne University at both on- and off-campus recruitment events, helps to design, implement and execute undergraduate recruitment strategies and manages long-term admission goals in an assigned area as directed by the Admissions leadership team.
DUTIES AND RESPONSIBILITIES:
Recruits undergraduate students to achieve the following enrollment objectives.
Daily responsibilities include communication with a large number of prospective students through heavy phone outreach. Personal e-mails, notes, individual appointments, and group presentations are also expected. This position will involve the planning of prospective student recruitment activities, extensive outreach, and travel.
Includes evening and weekend work, extensive phone use and telemarketing, travel, and directive counseling for individuals and groups.
Makes recommendations to improve recruitment tactics.
Must become knowledgeable about all aspects of Duquesne University including academic programs, campus events and activities, orientation, athletics, housing, financial aid, billing, college policy, and important dates.
Through heavy use of outgoing contacts via phone, email, IM, etc., the recruiter cultivates, engages, grades, persuades and closes prospective students. Always qualifies conversation and generates next steps (application, enrollment deposit, FAFSA, housing application, registration, etc.).
Determines the best next contact for each of the hot prospects in the territory. This involves regular use of the arsenal, which comprises both printed and web information collected for this purpose and members of the campus community - i.e., faculty, alumni, current students, coaches, and parents of current students.
Leads group information sessions and meets one-on-one with parents and prospective students to provide information and assist in the application process; gives campus tours.
After receipt of application materials, determines and informs students of acceptance and award of scholarships.
Makes financial aid packaging/depth sounding calls.
Cultivate relationships with alumni, guidance counselors and other constituents in the territory to assist with the recruitment process.
Liaises with/supports application review process for assigned territory and school(s) or program(s).
Evaluates undergraduate applicants’ academic credentials/participates in the admission decision-making process, including awarding of appropriate scholarships.
Reports to senior enrollment management leadership regarding the status of application review in assigned territory, school/program(s).
Represents the University at off-campus recruitment events, requiring the coordination and execution of a personal travel schedule (travel may occur both in- and out-of-state on weekdays and weekends throughout the year).
Manages travel budget on a University procurement card.
Performs other related duties as assigned in support of a dynamic, goal-oriented team.
Bachelor’s degree in communication, marketing, business or related fields from an accredited institution.
Minimum 1- 3 years experience in admissions or student services at the college/university level.
A valid driver’s license is required.
Demonstrated planning and organizational skills to accommodate multiple priorities.
Exceptional leadership, customer service, interpersonal and communication skills, both oral and written.
Effective public speaking and presentation skills.
Excellent analytical and problem solving skills with the ability to prioritize work.
Strong technology skills with proficiency in Microsoft Office Suite; experience with Banner, Slate, social media and integrated database preferred.
Ability to think strategically and work in a diverse environment both independently and as part of a team.
Ability to lift prospective student marketing materials (~30 pounds) and travel independently.
Ability to maintain a high energy level with an enthusiastic, positive approach creating an excellent rapport with prospective students and their parents, team members and other departments within the University community.
Professional demeanor with the ability to deal with people in a courteous and tactful fashion regardless of circumstances.
Ability to work additional hours and weekends during peak recruitment periods.
Ability to establish and maintain effective relationships with diverse populations, including students, faculty, scholars, and staff with sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically.
Must be willing to contribute actively to the mission and respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and ecumenical campus community.
Interested candidates should submit a cover letter including salary requirements, resume, and contact information for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region's HERC (http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.