Interested in creating mission critical solutions? Together with our other delivery centers around the world, we provide development and sustainment services for our clients, both pre- and post-implementation. Here you'll get the chance to work on projects that will build on your technology and business skills, support organizations undergoing large-scale transformation, and help our clients achieve a higher level of service and business value.
Work you'll do
As a Solution Analyst, you'll work with an experienced team to act as a strategic advisor to clients through solution implementation and maintenance. The work could span a variety of skillsets, as detailed below.
Knowledge Areas- Systems Development & Administration
* As part of the application process, you will provide preferences for your top choices of profiles. Expertise in all knowledge areas is NOT required for the position.
Play a key role in the design, installation, testing and maintenance of application software
Code entirely new custom software applications, or use 'off the shelf' software, requiring analysts to modify and integrate it into an existing system to meet business needs
Ensure the technical feasibility of UI/UX designs and translate design wireframes to code that will produce visual elements of responsive web and native mobile app solutions
Cloud Technology & Networking:
Develop templates, scripts or programming in a cloud environment
Participate in the installation and configuration of ERP solutions like Oracle, SAP, Informatica, and build environments on Cloud platforms like AWS, GCP, VMWare, and Azure
Provide system administration tasks for ERP applications and Cloud platforms. Assist with troubleshooting technical issues
Provide functional testing of applications while becoming subject matter experts in the applications under test
Develop automation frameworks and scripts to provide efficiencies and effective smoke/regression testing.
Robotics Process Automation:
Configure, build and test Robotics Process Automation solutions supporting automation of workflows, troubleshooting, requirement design and estimation, and implementing solutions
Translate business requirements and processes into technical requirement and configuration settings specific to Cognitive Robotics Automation solutions
Collaborate with team leads to identify gaps and constraints associated with business requirements and process and aid in providing solutions to resolve the process issues
Develop testing strategies and scenarios for review with both project and client teams to ensure alignment to test strategy and completeness
Log and track defects and communicate to teams for resolution
Deliver high quality work and adapt to new challenges, as an individual or as part of a team
General support, administration and maintenance of ServiceNow platform and associated applications
Design and build applications in ServiceNow platform that meet business goals and objectives
Manage and coordinate daily tasks using different agile frameworks / scrum methodology
Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
Our US Delivery Center team is comprised of deeply passionate and experienced professionals who guide clients through their most complex challenges. We work with clients and help them develop custom software solutions, manage their applications and databases, and provide strategic recommendations to help them enhance their businesses' operations, processes, and performance. Learn more about the US Delivery Center.
Bachelor's degree completed by August 2021 in these or related areas of study
Computer Science, Computer Information Systems, Management Information Systems, IT Security, IT Operations/Administration, Mathematics, Web and Mobile Development
Strong academic track record (minimum GPA of 3.0)
Willingness to travel up to 20% percent of the time; travel varies based on project assignment requirements. While 20% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Comfort and ability to accurately build and test code with tools like Junit, Apache JMeter, and SQL scripts
Understanding of mobile app development in native (iOS, Android) or cross-platform (e.g. Xamarin, ReactNative, etc.) frameworks
Internal Number: 13570116
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