At Deloitte you'll have the opportunity to help clients get the most from their SAP investments-and help position businesses for the evolving digital economy. Ready to reimagine your career possibilities? Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities-and help make an impact that matters with SAP solutions.
Work you'll do
As a SAP Managed Services Manager, you will be responsible for coordinating teams of consultants to deliver across multiple SAP client outsourcing engagements with excellence. You will lead and drive sales of SAP Operate engagements. This position requires 40% sales and 60% delivery.
Managers are expected to contribute to the firm's growth and development in a variety of ways, responsibilities will include:
Engagement Management: managing engagement risk, project economics including planning and budgeting, managing accounts receivable, defines deliverable content, ensures buy-in of proposed solutions from top management levels at the client
Business Development: develops and maintains contact with top decision makers at key clients, organizes and leads pursuit teams, participating and leading aspects of the proposal development process, drives proposal pricing strategy.
Delivery Management: work directly with clients to ensure the quality delivery of services, enhance customer satisfaction, define and advance performance metrics (KPIs), resolving escalated conflicts, provide feedback to team, drive continuous improvement opportunities,
Practice Development & Eminence: development of solutions and methodologies, development of "thoughtware" and "point-of-view" documents, public speaking and publication in industry periodicals.
People Development: performs role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff recruitment and retention activities.
Our SAP Enterprise Managed Services practice focuses on design, implementation, and on-going operations and maintenance of SAP applications and technology. Professionals have hands-on access and exposure to the latest technologies and thought leaders.
Deloitte's Managed Services act as an extension to client's organizations by bringing deep capabilities in advising, maintaining and enhancing technologies to serve alongside client teams to deliver insights across flexible economic models that align cost to consumption, delivery to realized outcomes and engagement accountability to a truly collaborative partnership.
Benefits to our customers include:
Programmatic approach to and improved focus on optimization and innovation, not just on management and maintenance
Adoption of leading automation technologies to improve service delivery and efficiency
Better cost efficiency and increased speed to market for application development
Improved focus on delivering business initiatives and outcomes, rather than IT staffing
8 years' relevant SAP consulting or industry experience
Functional/technical proficiency with SAP - SAP ECC or S/4 HANA
3 - 5 years' experience as a engagement manager or equivalent
Strong domain knowledge and experience in at least one SAP functional area
ITIL Framework understanding and knowledge, ITIL V3 Foundations Certification
Project scoping, estimating and planning experience
Ability to travel up to 50% (While up to 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice
Experience with Agile methodology
Track record of consistently developing new opportunities with clients, and identifying engagement follow-on opportunities
Experience developing eminence, thought ware, and point-of-view materials
Experience supporting the sales cycle, including but not limited to responding to Requests for Proposals (RFPs_, presenting at Orals, contributing to the creation of Statements of Work
Experience mentoring and coaching others
Internal Number: 13578015
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.