Special Programs Enrollment Manager (4575U) - EECS
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We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: 5/6/21
The College of Engineering at UC Berkeley is recognized for its educational and research excellence, consistently ranking among the top three Engineering colleges in the United States. With approximately 230 regular faculty members, 2150 graduate students and 3450 undergraduate students located in seven academic departments, Engineering is the second largest college on the Berkeley campus. Operating expenditures for the College as a whole exceed $190.5 million annually.
EECS is the largest Department on the UC Berkeley campus consisting of over 130 faculty, adjunct, active emeriti and PIR appointments, over 3,000 undergraduates between the College of Engineering and Letters and Science, more than 700 graduate students, and 65 staff members. The EECS Center for Student Affairs (CSA) provides a centralized function that serves the needs of students, faculty, and staff in meeting the academic mision of teaching and research from student recruitment and admissions through graduation and alum relations.
Under the direction of the Director of Undergraduate Affairs and working closely with the EECS and CS Scheduling and Enrollment Management officers, this is part-time two-year contract position. The position involves overseeing and executing all special student enrollments for electrical engineering and computer science courses at the undergraduate and graduate levels. This includes management of course waitlists and enrollments as is consistent with the EECS department's enrollment policies. This position also may assists with the daily schedule of CS Division's teaching and conference rooms, and may execute room requests from various parties. The incumbent may also serve as a backup advisor for L&S CS undergraduate students with common questions.
This is a part-time, two-year contract position (50% time)
40% Special Student Programs Oversight:
Within an academic department/school/college serves as the point person in analyzing concurrent enrollment options including special and international revenue-generating programs (such as GLOBE, BGA and UC Extension) for the department. Works with Department leadership, College, UC Extension and campus partners to improve relevant business processes. Collects, analyzes, and provides statistics on enrollment trends to department management.
Advises faculty on departmental/school/college and university policies and procedures. Coordinates with faculty instructors to expand select classes as necessary. Advises prospective and current students in Special Student Programs on course selection, troubleshooting issues as needed. May make recommendations for the improvement of enrollment management of Masters of Engineering and other special programs in both divisions (EECS and Computer Science).
Recruitment and Admissions: May coordinate outreach with specifically targeted institutions; may advise prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's enrollment criteria, screens applicants for course enrollment; evaluates domestic and international transcripts for course eligibility; assists with student recruitment visits to Berkeley.
25% Enrollment Management:
Coordinates closely with the EECS Course Scheduler and Enrollment Managers, MSO and Department Chair, faculty and other departments, to ensure students' progress through course sequences, avoiding conflicts, and ensuring compliance with campus-wide policies.
Executes enrollment policies by processing waitlists and answering student queries regarding enrollment questions and issues. Using judgment and discretion, independently obtains classrooms for courses taking into account the requirements and restrictions of the Campus Scheduling Office, past enrollment trends, instructor preferences, equipment and facility needs, department and campus needs. Consults with Campus Scheduling Office and instructors on issues regarding obtaining appropriate classrooms and advises faculty and senior level manager on options. Works with other departments to set up cross-listed and room-shared courses. Consults with and advises faculty scheduler on student and department needs. Serves as backup to the CS Scheduler and Enrollment Manager.
Advises and recommends new enrollment policies to faculty in order to ensure clarity and consistency in enrollment planning. Communicates policy broadly to students using webpages, social media and one-on-one advising. Manages student enrollment for efficient use of classroom space and resources, and ensures students are enrolled based upon established priorities. Sets up enrollment limits, seat reservations, and other course restrictions.
Work closely with schedulers to maintain daily schedule of all CS Division teaching and conference rooms.
25% Academic Advising:
Reviews students' progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/dean and faculty, and with other departments.
Holds dedicated weekly and drop-in advising appointments and provides advising via email. Provides tactical advising to students regarding course enrollments and administrative actions students can take to increase the likelihood of course enrollment. Works with student organizations.
As back up to Undergraduate Advisors, provides advice and assistance to students on academic and degree progress and major requirements; assists students in determining a major, alternative academic options, resolve scheduling conflicts, and similar issues. Collaborates with colleagues on retention initiatives.
In consultation with the Director of Undergraduate Affairs, identifies and refers for resolution intricate student issues/grievances such as grade disputes, personal crises, mental health concerns, DSP concerns, and non-admissions to the major.
Assist with planning and implementing complex, high-visibility student events, such as commencement and Cal Day.
Working knowledge of advising and counseling techniques.
Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
Advanced ability in problem identification, reasoning, analysis to identify trends.
Ability to develop original ideas to solve problems.
Strong interpersonal skills. Multicultural competencies; ability to work with diverse populations.
Strong working knowledge of departmental and college policies and procedures for undergraduate matters.
Bachelors degree in related area and/or equivalent experience/training.
Knowledge of University-specific computer application programs (including the SIS scheduling and enrollment system) and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
**This is a part-time, two-year contract position (50% time)
**This is a two-year contract position. Contract positions may be extended based on operational demand. Contract positions are eligible to participate in the health and welfare programs offered by UC Berkeley.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.