The Division of Student Affairs is focused on building a strong foundation to ensure every student's IU experience is positive, safe, healthy, and meaningful. The Division of Student Affairs staff and 19 departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority and their health, safety, and overall well-being are our core mission.
The Director of the Center for Veteran and Military Students (CVMS) directs and coordinates campus services as the single institutional point of contact for over 1,100 prospective and current veterans, military members, and their families. This position also develops programs, policies, and tools to ensure the Indiana University Bloomington (IUB) campus maintains federal and state compliance while providing optimum direct service to the university's veteran and military student community.
The Director functions as the senior VA Certifying Official for IUB and is accountable for campus compliance with US Department of Veterans Affairs regulations and guidelines. Additionally, this person is the lead contact for audits regularly performed by the VA, Department of Defense, and State Approving Agency. The Director will also serve as advisor to the Dean of Students and other administrators on military issues particularly as they relate to students' educational progress and opportunities.
This position is tasked with the implementation of complex education benefit programs with a value of over $10 million. Decisions and recommendations regarding institutional policies impacting military and veteran students can impact federal approval of benefit programs for all eligible students.
This position supervises two full-time employees, several student hourly employees, and 2-4 VA work-study students. Additional responsibilities include serving as the building manager for the CVMS facility which may include arranging for required maintenance or repairs to be conducted by IU Facilities staff, ordering furniture as needed, and other aspects of building management.
The additional scope and level of decision making for this position includes:
Develops and recommends policies to support academic success of the military and veteran student population. Develops methods to survey the military student population, identifies needs and creates programs to address those needs. Designs, implements, and utilizes evaluation and assessment tools to track and analyze student population retention and success, as well as program effectiveness. Researches, determines, and shares best practices for veteran student support and success. Serves as the Bloomington campus liaison with outside agencies and offices whose work impacts veterans and military members in higher education.
Collaborates with IU ROTC units and local Veteran Service Organizations to support student veterans. Determines appropriate points of contact within armed forces organizations and creates networks to assist in resolving student problems with the VA, Indiana National Guard, and all branches of the armed forces. Coordinates with military services and components on educational issues.
Collaborates with academic units in creating programs and outreach for student recruitment. Assures that all programs meet federal and state military/veteran regulatory requirements.
Develops outreach programming for military and veteran students to inform them of campus services applicable to their needs. Develops publications, advertising, and web sites to market military and veteran student services and opportunities. Provides information about VA-provided services such as counseling, medical support, and education benefits.
Creates opportunities for students of similar military background and experience to interact in a social setting. Actively promotes IU opportunities for military students. Develops programs to promote public awareness of the IUB military student population and veterans in general. Assists with planning for military-related campus events such as the annual Veterans Day Flag Raising and Salute to Service events. Advises the Student Veterans of America student organization.
Provides professional development training, resources, and materials for faculty and staff unfamiliar with the experiences and needs of student veterans. Presents at conferences and campus professional development programs on student veteran issues. Contributes to publications on student veteran issues. Attends conferences and training meetings to remain current on VA regulations as well as general issues regarding military and veteran students on campus including developmental, emotional, mental health, academic, and financial concerns. Participates in the Big 10 Academic Alliance Veteran Services Network and serves on the university-wide School Certifying Official (SCO) Council.
Cultivates partnerships with potential donors to veterans programming at IU. Seeks out grant solicitations, creates proposals (independently or in collaboration with other university entities and units), submits proposals, and develops programs to fulfill grant objectives. Manages multiple financial accounts.
Develops tools, processes, and procedures to assure compliance with VA, DOD, and state requirements. Collaborates with university offices to develop procedures to assess success of specific student populations; creates systems to provide success metrics for internal use and external reporting that impact university standing with federal agencies, prospective students, and the public.
Bachelor's degree in higher education student affairs, social work, law, or a related field.
Four years of experience in student support, higher education student affairs, or a related field.
One year of management experience in a relevant field.
Combinations of related education and experience may be considered.
Proficient communication skills. Demonstrated time management and priority setting skills. Excellent organizational skills. Excellent collaboration and team building skills. Ability to effectively coach and deliver constructive feedback. Demonstrated judgment and decision making skills. Effective conflict management skills. Ability to build and manage effective teams. Demonstrated ability to maintain confidential information. Demonstrated customer service skills. Knowledge of student development, counseling, or career development theories and practices. Knowledge of current needs and trends of diverse student populations. Ability to develop accurate reports and correspondence, and prepare and deliver presentations. Commitment to working with people from diverse backgrounds, and demonstrated cultural competency. Ability to build strong partnerships with students and other university departments.
Master's degree in Higher Education Student Affairs, counseling, public policy, social work, law or a related field. Four years of experience in direct student services and working with military members or veterans. Military leadership/management experience including advocating for the interests of students generally or veterans specifically. Experience in enrollment management, academic advising, and/or financial aid is strongly desired. Strong public speaking, writing, and technological skills.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment and software. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
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About Indiana University Purdue University Indianpolis - IUPUI
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.