Produces employees schedules and adjusts schedules after posting, including filling open shifts by utilizing staffing grids in compliance with hospital policies, the department budget and staffing plan. Matches daily staffing to current demand to ensure the staff are present to provide safe staff-to-patient ratios or to meet staffing requirements. Serves as timekeeper for the electronic time and attendance system.
Works with nursing management to ensure appropriate staffing levels are maintained throughout the process. Utilizes Lean methodology to continuously improve the work.
0.9 FTE Benefit Eligible
Day / Evening shift
8 hour shifts
Every Other weekend rotation
Produces and maintains 4-week employee schedules as set by policy, union contract, and department guidelines. Ensures that schedules are timely, free from error and align available resources to support the front line staff.
Approves and processes time off requests, shift exchanges, and holiday schedules while ensuring accurate data entry in scheduling system to include all proactive scheduling adjustments (schedule changes and extra shifts).
Reviews staffing levels on an ongoing basis and communicates staffing needs to employees and works to fill vacant shifts. Proactively adjusts daily staffing by recruiting for, calling in, canceling or floating employees based on unit volume, acuity and needs based unexpected absences or remaining open shifts.
Reviews scheduled staff with Charge Nurses, Administrative Nursing Supervisors and/or Nursing Managers (as appropriate) on a shift by shift basis to ensure skill level is adequate for patient care needs. Provides staffing report to Administrative Nursing Supervisor regarding census and staff needed for the next shifts all within the proper policy and contract guidelines.
Provides prompt customer service to staff contacting the staffing office including phone calls, emails, in person visits and any other form of messaging.
Reviews, updates and approves employees timekeeping records (E-time) in Kronos and scheduling system per policy, including timecard corrections and reconciliation.
Tracks and reports departmental data including attendance records, employee data and records and skill level information on all supported personnel (i.e. level III, charge nurse skill, etc).
Actively participates in creating and implementing improvements that results in improved processes, procedures and practices to achieve high quality of outputs and efficiency of process. Participates in department and system quality improvement projects as assigned.
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
Fosters a culture of improvement, efficiency and innovative thinking.
Performs other duties as assigned
Associate (2 year) degree in business or healthcare-related area, OR High School diploma/GED and equivalent experience required
One to three years of staffing experience in a health care setting.
High level of communication and problem-solving skills
Ability to use PC, network applications and staffing software applications
Ability to organize details
Ability to work independently and multi-task while providing excellent customer service to all levels of staff, outside agencies and contracts
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider netwo...rk and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.