Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Academic Affairs Department of Olin Business School. This position is for the Danforth Campus. Will attend meetings in Simon/Bauer and other campus locations as needed.
All Olin Registrars will be housed in the new centralized academic affairs unit in Olin.� The Academic Affairs unit is charged with implementing school wide initiatives that strive to provide an inclusive approach for the management and coordination of all phases for creating, maintaining and preserving student academic records for all current and prior Undergraduate and Graduate students while striving to achieve consistency and efficiency in office operations.� Olin Registrars will take the lead for the school to manage the registration process which includes course planning; course listings; financial records including tuition and fees; generate and produce reports.� While each Registrar will be serve as the point of contact for a specific program, all Registrars will be expected to serve any and all program requests and needs.� Each member of the Academic Affairs team must fully understand the complexities of each of our multiple academic programs in order to implement the necessary actions to achieve and manage successful resolutions.� This unit will work collaboratively on complex problems to implement a strategic plan of action that allows the team to meet stated University goals and deadlines while achieving a do it once and do it right approach.� This team will be expected to interact with faculty, staff and students with the utmost professionalism while providing expert knowledge and guidance in their area of expertise.
All Registrar positions require the highest level of commitment to preserving the integrity of student records and upholding all regulations of the Family Educational Rights and Privacy Act (FERPA).
PRIMARY DUTIES AND RESPONSIBILITIES:
Implements, communicates and enforces enrollment policies when necessary.� Oversees and verifies data input of all new business students in SIS including exchange students and the subsequent maintenance of these records including special grade reports, milestone postings, advisor assignments, class rankings, probationary status updates, suspensions, transfer credit bookings, dean’s list designations, student leaves and student reinstatements.� Trouble shoot and problem solve in any issues in SIS, WUCRSL and BASe systems to ensure accurate records for all students.
WUCRSL Management and course registration:
Manage the semester course registration process including academic pre-planning with program offices and faculty departments; producing documents needed by program offices, course entries into course listings along with updating course descriptions and enrollment cap information. Ensure all registration processes for all Olin programs are posted by University deadlines.� Will also serve on curriculum committee to manage processes and procedures for curriculum management and degree changes.
Produce and analyze data for the Dean, members of the Senior Leadership team, Director of Administration, Weston Career Center, and program offices using ACCESS, SIS information, BASe and reporting databases.� Prepares 4th week statistics each semester; Additionally, this position will meet with senior leadership and staff to analyze issues, streamline processes and find solutions to complex business problems by recommending technological solutions using SIS based systems.� The solutions will increase efficiency in student services, efficiency and competency of advising, operations, rankings and accreditation. The Academic Affairs team will be responsible for generating the necessary reports to comply with requests for various surveys, rankings, and accreditation throughout the course of each academic year.� Respond to all ad-hoc reporting requests.
Graduation and Certification:
Oversight, coordination and management of the entire graduation process.� This includes oversight of the filing process for a student’s intent to graduate form; coordinate with program offices with certification degree candidates; spring awards decisions; selection of Beta Gamma Sigma recipients; proof of all programs and reports related to graduation, selection and notification of honors students; follow up with faculty for submission of grades for certification; any and all processes required to complete the graduation processes for all Olin programs.
Enter tuition and fees for selected programs and monitor postings of tuition, insurance, health and other student fees.� Audits tuition, remission and subsidy postings.� Reviews reports from Student Accounting; interacts with personnel across departments and schools at the university to ensure that student accounts have all transactions posted.
Respond to, communicate with and serve all constituents with any and all questions about student records (within the confines of FERPA regulations) in a timely manner.� Prepare, communicate and information to program offices as needed.� The Academic Affairs team will be responsible for various training initiatives for faculty and staff including FERPA, SIS and WEBFAC.
Perform other duties as assigned.
Bachelor’s degree and three years of related work experience or combination of education and experience to equal seven years.
Demonstrated written and oral communication skills.
Ability to work under extreme time constraints during peak.
Master's degree and higher education experience preferred with a minimum of five years of related work experience.
Mastery of reporting from the SIS reporting database, FOCUS, BASe and CORE using Access, and SQL Server Management Studio to produce reports.
Knowledge of SIS, WUCRSL, Databases and BASe.
Demonstrates excellent analytical, oral, written and interpersonal skills.
Demonstrated skill in analysis/development of complex business processes and the ability to translate these into effective business solutions to meet department needs and maintain compliance with University Policy.
Ability to interpret and explain complex academic policies and procedures.
Exceptional problem solving, analytical and customer service skills needed.
Must possess sound judgment, tact and diplomacy i.e. ability to know when to consult with the main Registrar’s office and IT to resolve problems or issues in BASe or SIS.
Must have the ability to work with a diverse group of constituents (faculty, students, employers and staff) and provide high level of service to all.
Must possess above average ability to problem solve, analyze information and develop complex, streamlined processes and procedures and translate these into effective business solutions to meet department needs and maintain compliance with University Policy.
Must have the ability to function in a fast-paced, team environment and work under tight and often-changing deadlines exhibiting project management skills and the ability to contribute ideas and collaborate with others to meet project goals.
Must be capable of producing high-quality work with speed and accuracy.
Must be proficient with Microsoft Office products (Outlook, Excel, PowerPoint and Word) as well as have experience in working with database systems including ACCESS.
Thorough knowledge of student registration procedures, student information system.
The hiring range for this position is $45,884 - $61,266 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.