The Front Desk and Office Coordinator is the primary contact for a busy student services office, responding to inquiries and disseminating information to the Harvard Law School (HLS) community. Coordinate reception, collect and compile employment statistics, oversee programming logistics. Provide support to Director, advisors, and other administrative staff by arranging meetings, conference calls, and travel. Train new staff members and interns on front desk procedures. During on-campus interview seasons, act as clearinghouse of information and assist with high volume requests from students. Provide back-up for tasks related to the coordination of interviewing seasons. Assist with emailing reminders to students, employer scheduling, and information requests.
As a Front Desk and Office Coordinator, you will:
Serve as primary contact for students and graduates seeking assistance from the office either by phone, email or visiting the office.
Manage administrative support of programming: room reservations, advertising, catering and A/V, video captioning, communications and website updates, event problem-solving, sponsor billing, reports, webcasts, and calendar updates.
Coordinate large networking events and resume review programs with the administrative team
Monitor graduate employment and upcoming summer employment via student surveys and produce reports. Significant effort in direct outreach via phone to students and graduates to verify survey information.
Problem-solve issues that arise during the virtual or on-campus interview programs.
Provide technical assistance with passwords, the website, or job bank and respond to access reciprocity requests from HLS alumni and students, and graduates and students from other law schools. Assist users of OCS library resources.
Oversee the general upkeep of the office, especially the reception, kitchen and resource areas
Develop front desk procedures and training. Coordinate short term coverage of the front desk as needed. Distribute mail and share appointment scheduling for OCS staff and JD Advisors.
Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School is a place where you can thrive.
All offers to be made by HLS Human Resources.
Salary Grade: 054
Union: 55 - Hvd Union Cler & Tech Workers
Education: College degree preferred, or an equivalent of education plus relevant experience in an office environment.
Skills and Experience: Three of more years of related experience. Education beyond high school may count towards experience.
We are looking for people who have:
Strong caring and customer service attitude
Willingness to work as part of a team, and take initiative
Ability to establish priorities, and multi-task to produce a high volume of work, accurately and efficiently, with constant interruptions while still meeting time sensitive deadlines
Ability to effectively and independently problem-solve
Strong computer skills including advanced knowledge of Microsoft Office, web page publishing, databases, and reporting tools and software
Ability to effectively troubleshoot technology issues and provide training to other staff members on the use of office technologies
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 53704BR
About Harvard University Law School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.