Position Overview: The Senior Career Counselor/Career Counselor position is an integral part of CEHD Career Services. CEHD Career Services supports the retention, graduation and career success of CEHD students and alumni by providing holistic, inclusive and impactful resources, services and programming that intentionally engages students in all aspects of their career development and job search. The Career Counselor focuses on career counseling and support, presentations/workshops, outreach and program coordination and collaborates with career services and student services staff, and faculty and staff in CEHD and across campus to deliver career services and support to CEHD students and alumni. To ensure accessibility and inclusiveness of services, the career counselor role is dynamic and flexible including occasional evening/weekend career events, presentations/workshops, the possibility of late afternoon/early evening appointments/drop-ins, and using varying modalities (in-person, remote/virtual).
Career Counseling and Support (70%)
Provide holistic, inclusive and strengths-based career counseling that is grounded in student and career development theory and meets the individual needs of students.
Identify student needs by establishing trust and building authentic relationships through various contact methods (e.g. drop-in and 1 hour appointments, small group, email, phone, and Skype).
Engage students in clarifying and understanding their values, strengths, interests, personality and multiple identities and how they influence their major/career decision-making and academic/career goals.
Provide students with career assessment interpretations (MBTI, SII, and StrengthsQuest) and help students to recognize their unique potential and strengths.
Help students understand their options and possibilities by assisting them in identifying and researching majors/careers and connecting them to relevant tools and resources, making referrals where appropriate.
Promote and educate students on the value of engagement outside the classroom (e.g. volunteering, learning abroad, student organizations) and encourage students to pursue opportunities that support their decision-making process and academic/career goals.
Educate and coach students on the internship and job search process including how to research and search for employers, write a resume and cover letter, develop strong interview skills, prepare for career fairs/events, build a professional network, and negotiate salary, while recognizing and addressing potential challenges/barriers unique to each individual.
Guide students through major/career decision-making and the internship/job search with compassion and optimism while empowering and challenging students to overcome barriers and set goals with clear action plans that move them towards degree progress, timely graduation, and career success.
Conduct individual and group practice interviews providing constructive and developmental feedback to students.
Educate students on graduate/professional school preparation including providing feedback on personal statements/essays and assisting them in navigating the application process.
Support students in making meaningfully connections with alumni, employers and professionals that build their network and contribute to their academic/career success.
Respond in a timely manner to students via email and phone to ensure they have the support, information and resources they need.
Follow-up with students after individual appointments with action items and resources to ensure quality of service and development of an on-going relationship to career services.
Build relationships and networks that make a large university manageable and navigable for all students and leverage these networks to make personalized referrals to campus resources.
Consult and collaborate with advising and departmental colleagues on individual student cases.
Maintain a high level of working knowledge and understanding of University policies and CEHD practices and procedures, program requirements, resources, and student and career services across the University.
Consistently keep accurate up to date file notes using APlus, the University of Minnesota’s file note system, and follow FERPA guidelines ensuring confidentiality of student information.
Classroom Presentations, Workshops and Outreach
Create and give classroom presentations to CEHD students on career development topics utilizing engaging multi-media and activities that are effective for various learning styles.
Design and present workshops for specific CEHD student populations that provide tailored content and use a variety of delivery methods (e.g. in-person, on-line).
Deliver outreach to proactively connect students to CEHD Career Services and educate them on the resources/services available.
Participate in CEHD and CEHD Student Services events/programming including orientations, admission events and College Day.
Resource Management & Communications
Create and regularly update career resources for students that are accessible, accurate and relevant including content on the CEHD Career Services website and print materials.
Stay current and up to date on CEHD majors/programs hiring trends and salary information and serve as a resource for student services and CEHD faculty/staff on major/career decision making, and the internship/job search process.
Keep well-informed of career paths for CEHD graduates utilizing the U of M Graduate Survey data.
Provide social media student staff with content and resources relevant to CEHD majors and degrees.
Program Development and Coordination (10%)
Lead the planning and implementation of select career services initiatives and programming such as (e.g. unpaid internship scholarship, orientation, workshops) by identifying needs, outcomes and resources and evaluating effectiveness/impact.
Develop positive, productive relationships with CEHD staff, faculty and student organizations to encourage their support and involvement in career services programing and events.
Collaborate and partner with CEHD Student Services staff, departmental partners, Alumni Relations, and Teacher Education to initiate, develop and implement workshops and programming that are targeted to specific majors/careers and student populations (e.g. School of Kinesiology Career Workshop Series, USB Career Workshops, TRIO Drop-In Hours, DirecTrack career workshops, Teacher Job Search Preparation Workshops, McNair CV Workshop).
Coordinate CEHD Career Services classroom presentation requests from faculty/instructors and schedule with staff as available, prioritizing as needed.
Lead and coordinate drop-in hours each semester including all logistics (e.g. updating the website and front desk staff as well as updating the shared google calendar with staffing assignments).
Collaborate with DirecTrack staff to ensure students in this program are connected to CEHD Career Services resources and services.
Ensure that accurate, up-to-date data is collected and analyzed.
Collaborating with career service staff, regularly evaluate practices, policies and services and offer new creative approaches that improve efficiency, quality and outcomes.
Career and Employer Events (10%)
Support the employer relations coordinator in planning of CEHD specific career fairs and employer events by providing input and feedback.
Participate in and staff CEHD specific career fairs and employer events.
Collaborate with career services offices in state associations (e.g. MCUCSA, MN Education Job Fair Assoc.) to plan career fairs/events and participate in relevant committees as needed.
Staff U of M programming, career fairs and employer events (e.g. U of M Job Fair, Now Hiring, Graduate School Career Workshops etc.) and participate in relevant committees as needed.
Professional Development and Involvement (10%)
Mentor and support graduate interns/practicum students and assist in their training and development.
Engage in professional development and service activities related to equity and diversity, career services and the student services profession.
Serve on Student Services, College and University-wide committees and workgroups, and professional associations as needed.
Participate in projects/initiatives related to the continuous improvement of CEHD Career Services.
Master’s degree in Higher Education, Student Affairs/Student Development, College Student Personnel Counseling, Human Resource Development or related field at time of application.
One year experience in a higher education setting counseling, advising, coaching or teaching students in the area of career development.
Proven commitment to equity and diversity and a passion for holistically supporting the learning, development and career success of all students.
Strong presentation skills with experience creating and conducting presentations/workshops tailored to specific populations/audiences.
Ability to collaborate and develop authentic working relationships with a community of students, alumni, staff, faculty, and administrators with diverse backgrounds and lived experiences.
Creative problem-solving skills and independent decision-making abilities.
Strong verbal and written communications skills, evidenced in various formats including in-person, email, video, and on-line.
Ability to consistently meet deadlines and prioritize changing and conflicting demands.
Significant technology expertise related to student and career services including experience using social media (e.g. Facebook, LinkedIn, Twitter, blogs) professionally and the ability to learn new systems and software programs.
For additional consideration at the Senior Career Counselor level:
Three years experience in a higher education setting counseling, advising, coaching or teaching students in the area of career development.
Experience providing holistic advising and/or career counseling for a program/unit that serves a diverse student body, including first-generation, low-income students, students with disabilities, students of color, and/or English language learners.
Experience advising, coaching or counseling students pursuing competitive majors and/or career goals (e.g. STEM, pre-health sciences, graduate/professional school).
Knowledge of student and career development theories and the ability to apply theory to practice while adapting to individual student needs.
Experience interpreting and using career assessments (e.g. MBTI, SII, and StrengthsQuest) to help students understand their unique potential and strengths.
Experience advocating for and assisting students in overcoming barriers and navigating institutional systems in a higher education setting.
Ability to effectively deal with conflict and have difficult conversations with students/alumni and colleagues.
Experience creating, planning and implementing accessible programs and services that create a welcoming and inclusive environment.
Ability to initiate and lead projects and programs from conception to completion.
Flexible and adaptable with the ability to be effective in ambiguous situations.
Experience assessing student needs and evaluating programing, procedures/policies and processes focused on learning outcomes, level of impact and efficiency.
Experience marketing events, programs and/or services in a higher education or career services setting.
Knowledge of CEHD majors/degrees, related careers and programs (e.g. TRIO Upward Bound, TIRO Student Support Services, TRIO McNair Scholars, Teacher Education).
Knowledge of the University of Minnesota and its programs, services and systems (e.g. APlus, GoldPASS, Google Business Apps).
Eagerness to learn and engage in professional development focused on student and career development, equity and diversity and technology.
Internal Number: 340055
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.