Office of Student Affairs - Graduate Admissions Specialist

Department: College of Health and Human Services (CHHS)

Web Announcement:

Graduate Admissions Specialist

The George Mason University, Office of Student Affairs invites applications for a Graduate Admissions Specialist to support the recruitment of students for all graduate programs offered by the College of Health & Human Services. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

About the Office of Student Affairs:

The College of Health and Human Services, Office of Student Affairs is responsible for enhancing and strengthening all aspects of the student experience in the College (pre-admission through graduation). The Office is the primary physical space to welcome current and prospective students and other visitors to the college, and provides guidance and support to students through recruitment, admissions, advising, assessment, and student engagement.

About the Position:

The Graduate Admissions Specialist supports prospective and admitted graduate students through recruitment, review of applicants, and orientation support for CHHS graduate programs. Although this role will support recruitment and admissions efforts across all programs, there will be a particular focus on the programs offered in our Central Application Systems (CAS) with Liaison by WebAdmit. The Graduate Admissions Specialist receives and processes all applications in our CAS systems and/or Salesforce TargetX, ensures that all required documentation is received to complete a graduate application; including sending a link for a supplemental TargetX application, forwards file to the department for review, and ensures consistent communication with applicants throughout the application process. This individual works closely with the Central Office of Graduate Admissions to ensure admission decisions are updated in Salesforce TargetX to have decision letters sent out. This individual will also work closely with CHHS Marketing and Communications in the development of inbound enrollment marketing materials, processes, and plans. The Graduate Admissions Specialist serves as a point of contact regarding applicant inquiries via the CHHS Graduate Admissions email and main phone line.

Responsibilities:

• Manage and implement the daily operations related to the processing of applications in the Graduate Admissions Office for the College of Health and Human Services;
• Work collaboratively with various university departments including but not limited to CHHS internal departments, Registrar's Office, Central Admissions Office, International Credential Evaluation Office, Student Accounts and Office of International Programs and Services;
• Assist prospective students, students, faculty, advisors and administrators in person, by phone, and via e-mail in the Graduate Admissions Office of CHHS;
• Create information session invitations and registration pages in TargetX;
• Host Information Sessions with CHHS Department Chairs, faculty and other CHHS Graduate Admissions staff;
• Develop reports and campaigns to effectively communicate with prospective students at each stage of the admissions cycle;
• Represent the College at graduate fairs and other recruitment events.
• Assist in the planning and implementation of graduate orientations for newly admitted students;
• Support the development of web marketing and inbound recruitment efforts with CHHS Graduate Admissions and CHHS Marketing and Communication;
• Provide general support for the Office of Student Affairs; assists with CHHS Degree Celebration and other CHHS events; and assumes any other duties as requested.
  
  

Required Qualifications:

• Strong written and oral communication skills;
• Ability to multi-task in a high volume, fast-paced environment;
• Excellent customer service skills;
• Proven organizational, analytical and problem-solving skills;
• Experience serving diverse populations.
  
  

Preferred Qualifications:

• Bachelor's degree strongly preferred;
• Master's degree or other graduate study;
• One year or more of progressively responsible experience related to enrollment or admissions in a college/university setting, or in student services or an administrative position;
• Knowledge and experience using information systems (Banner);
• Familiar with MicroStrategy and Salesforce TargetX;
• Demonstrated ability to work effectively in a diverse environment;
• Knowledge of graduate admissions processes, policies and procedures;
• Experience with managing Student Information Systems – e.g. creating programs, configuring settings, running reports.

Salary: Commensurate with education and experience.

Location: Fairfax, VA

Mason Ad Statement:

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Special Instructions to Applicants:

Applicants should apply at https://jobs.gmu.edu and include: (1) cover letter, which includes your perspective working in a culturally diverse community; (2) a resume; and (3) a list of three professional references, including name, phone number and e-mail address.

Equity Statement:

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.