Special Selection Applicants: Apply by 04/12/2021. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Supervises and oversight of daily clinic operations. Oversight of front/back office operations, daily clinic flow, ensures that internal standards and external regulations are followed.Proposes changes to improve operational efficiencies, resolves system issues, advises on work methods, manages scheduling based on patient volume. Develops and implements policies and procedures. Monitors and partners with staff/providers/PG leadership to align clinic with system goals. Ensures ongoing regulatory rounding is completed, participates in rounding and ensures resolution to identified deficiencies.
Evaluates staff and participates or decides on hiring, performance management, and other human resources matters. May make recommendations to change job descriptions, classifications or propose reorganization of a unit. Assures thorough orientation and training of all staff. Identifies and implements department specific educational opportunities for staff in collaboration with ambulatory administration. Assure work is performed in adherence to patient service standards. Participates on quality improvement teams developing new plans and programs to increase the efficiency of operations and improve integration of diverse clinic functions.
Resolves escalated issues and serves as a resource in clinic Performs or supervises revenue management functions including assisting with budgets and providing fiscal transparency to CMDsDaily engagement rounding with patients, staff and providers in clinics. Serves as a daily resource for the entire clinic. Promotes a climate of effective teamwork, communication, and collaboration. Communicates regularly with management on practice activities and on pertinent operational issues.
Nine (9) years of related experience, education/training; OR a Bachelor's Degree in related area plus five (5) years of related experience/training.
Registered Nurse (RN) issued by the state of California.
BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.
Strong knowledge of practice operations.
Experience and proven success in skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a clinic(s)/center(s).
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
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