Salary: $58,177.44 - $63,387.00 Annually Location: Oregon City, OR Job Type: Full Time Division: Academic Foundations and Connections Job Number: 2021-00125 Closing: 4/11/2021 11:59 PM Pacific
Description Clackamas Community College (CCC) aspires to be an inclusive environment where the unique contributions of our diverse students, employees, and the community are honored and valued. We seek to foster a climate of belonging that supports all students and employees in achieving success.
PURPOSE OF POSITION
In collaboration with the Director, plans and organizes the duties, services, and operations of the Disability Resource Center (DRC) and ensures the smooth operation of office within a team environment. Interprets and applies institutional policies and procedures to achieve compliance with the Americans with Disabilities Act (ADA). Determines and approves, reasonable accommodations to students and assists with implementing accommodations as needed. Develops and trains students-workers, college staff, and faculty on providing reasonable academic accommodation in the classroom, online, and ensures compliance with the Americans with Disabilities Act. Serves as a liaison between students, staff, faculty, and community partners to pro-actively resolve issues as needed.
ESSENTIAL JOB FUNCTIONS
Interprets federal, and state laws and regulations to develop and implement forms, policies, and procedures to achieve compliance with the ADA. Arranges accommodations for students, and trains staff and faculty to carry out accommodations.
Triages incoming accommodation requests and related questions in a timely manner and actively connects with students, faculty, and community members via email, phone, and online appointments in a customer service and friendly manner.
Determines eligibility for accommodations by reviewing required documentation of student's disability from medical professionals, vocational rehabilitation counselors, occupational and technical experts, and others as appropriate.
Conduct student needs analysis, make professional judgment decisions regarding policies and procedures, and identify barriers and facilitate problem resolution with students and staff as appropriate.
Plans and organizes the duties, services, and operations of the Disability Resource Center including coordinating staff schedules to ensure smooth daily operations and provide oversight for day-to-day operations in collaboration with Director, Student and Academic Support Services.
Uses a case-management approach to pro-actively meet with students and other stakeholders to ensure the accommodation is reasonable and appropriate to the functional limitations of the student.
May work with individuals that are frustrated or dissatisfied with policies or procedures and will engage in these situations in a productive and respectful manner, with the goal of de-escalating issues and resolving identified concerns.
Develop and maintain positive and productive working relationships with staff and faculty and participate in committees, professional and college trainings, staff meetings, and related professional activities as appropriate and/or
Develop content, materials, presentations, and workshops to promote awareness of the Americans with Disabilities Act, Universal Design, compliance with reasonable accommodations, and creating an inclusive and welcoming campus culture at Clackamas Community College (CCC).
Maintains confidential student files and databases to ensure required documentation is current and that the documentation supports the accommodation requested.
Tracks accommodation decisions and communicates accommodation information to students and faculty for follow-up and next steps.
Responsible for data entry and maintaining detailed and accurate student records using campus supported software systems and databases.
Monitor and provide updated information on DRC website pages.
Use Excel, PowerPoint, and related software to compile and distribute quarterly and annual reports of DRC services and activities.
Serve as a content expert for accessibility to the campus community by reviewing and providing recommendations for amendments to the campus buildings and the environment of campus as needed to meet ADA requirements.
Participate as an active member of the CARE team providing support for students in distress, and work with conduct team or campus safety teams, as needed, to provide valuable input about how a potential disability may impact student behavior.
Collaborate with other CCC units in order to refer students to appropriate resources for issues related to services required outside of the scope of the position, such as mental health, Veterans, Financial Aid, housing, and food assistance.
Maintain student confidential student files and databases to ensure required documentation is current and that the documentation supports the accommodation requested; while following state and federal requirements, including the Family Educational Rights and Privacy Act (FERPA).
Follow all safety rules and procedures for work areas.
Perform other related duties as assigned.
Qualifications We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, if you believe you have a combination of education and experience to meet the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship and/or service will contribute to the College.
MINIMUM/MANDATORY EDUCATION AND EXPERIENCE REQUIREMENTS: Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the duties as described. A typical way to obtain the knowledge, skills and abilities would be: A Master's degree and at least two years of experience; or a Bachelor's Degree and at least three years of experience working in a role that required them to have knowledge of federal and state ADA regulations and leading a team.
Experience working in higher education setting with diverse and underserved populations.
Great interpersonal skills including successful collaboration, customer service, public speaking, event management and program development skills.
Strong written and verbal communication skills with a proven ability to disseminate complex information to small and large groups with proper mechanics in the English language.
Strong experience with word processing, spreadsheet, database, presentation, internet, and e-mail applications.
KNOWLEDGE: Knowledge of federal/state laws and regulations associated with the ADA and accommodation requirements. Knowledge of rehabilitation counseling principles.
SKILL: Skill in the use of personal computers, office software programs, databases, case notes, standard office equipment, and providing quality customer service. Proven skills with current assistive technologies.
ABILITIES: Ability to establish and maintain an effective working relationship with management, employees, other agencies, and the general public; manage time effectively; read and interpret policies, regulations, and laws as they relate to this job; communicate effectively, both orally and in writing, with individuals and groups. Physical ability to perform the essential job functions.
SPECIAL REQUIREMENTS OR LICENSES
Valid Driver's License.
Master's Degree, Certificate of Rehabilitation Counseling. Certification and License as a Sign Language Interpreter.
Other Job Elements The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Work is primarily conducted in an indoor office setting where most of the work period occurs under usual office working conditions. The noise level is typical of most office environments where telephones, personal interruptions, and background noise are frequent. Attendance at various trainings may be required.
Acts as lead for part-time employees (approximately 1 FTE), interns, peer assistants, and work-study including assigning and reviewing work, altering workloads, communicating concerns, and providing training and orientation to newly assigned personnel.
Work is performed under the Director of Student Academic and Support Services.
Clackamas Community College is a diverse community that provides equal opportunity in employment, activities, and its programs. It is the policy of the Clackamas Community College and its Board that there will be no discrimination or harassment in any educations programs, activities or employment on the grounds of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, marital status, disability, veteran status, age, genetic information or any other status protected under applicable federal, state or local laws.
The College also prohibits retaliation against an individual for engaging in activity protected under this policy, and interfering with rights or privileges granted under anti-discrimination laws.
Persons having questions about equal opportunity and nondiscrimination should contact the Chief Human Resources Officer for Clackamas Community College in Barlow Hall at the Oregon City campus, 503-594-3300. Please note the following areas of responsibility, should you need relevant resources or information: Section 504 Coordinator, Disability Coordinator, Oregon City campus, 503-594-3181; Title II Coordinator, Associate Dean, Oregon City campus, 503-594-3392; Title IX Coordinator, Chief Human Resources Officer, Oregon City campus, 503-594-3300.
CCC only accepts applications through our online application system at https://www.governmentjobs.com/careers/clackamascc. We want you to be successful in applying with us. We highly encourage you to complete and submit your application in advance of the deadline.
For technical assistance, please call (855) 524-5627.
Please note: This is initially a self-screening system. We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum/special qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration.
Required documents must be provided at the time of application. Please remove any personal information such as photographs, date of birth, gender, social security number, and other protected information from your documents. Documents containing protected information will be considered incomplete. Incomplete applications will not be considered.
Positions are subject to budget consideration and approval. For the candidate who is hired into this position, salary placement will be based on guidelines in the handbook or association agreement (as applicable) to assess education and experience. For this reason, please be sure to include everything in your application that you want the college to consider towards placement.
Final candidates may be subject to a criminal background check as part of the employment process.
Clackamas Community College participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. This information is kept completely confidential, is obtained only after a candidate is hired, and will not be used to pre-screen any job applicant.
The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Clackamas.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all responsibilities, skills, effort, or work conditions associated with the job someone in this position would perform. All employees of Clackamas Community College are expected to perform tasks as assigned by Clackamas Community College supervisory/management personnel regardless of job title or routine job duties.
Applicants are eligible to use Veteran's Preference when applying with Clackamas Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application.
MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) - OR - Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.
Clackamas Community College is a values-driven organization serving over 35,000 students (over 8000 FTE). Recognized for its committed, supportive faculty and staff, CCC offers classes and services at three active campuses – the Oregon City campus, the Harmony Community Campus in North Clackamas, and the Wilsonville campus. Our district also includes extension sites located in the towns of Canby and Molalla, where CCC offers English as a Second Language, GED in Spanish, computer science and a variety of community education classes.