Recruitment Counselor, Office of Admissions and Recruitment/Outreach
Monday-Friday, 8:30am-4:30pm. Evening and weekend hours required.
MCCC Unit Position, Grade 3
The Recruitment Counselor will be responsible for daily interaction with prospective students and their families, high school guidance counselors, high school teachers, and North Shore Community College faculty and staff, in person, over the telephone, and via a CRM and other technology. Participates in the planning, delivery and evaluation of services to students and potential students in a comprehensive student development environment, focused on providing opportunity and support to an increasingly diverse student body. Assists potential students in determining the most appropriate academic plan of study based upon their academic, career and personal goals and objectives. Assists with developing, implementing and managing the process of recruiting and admitting students; providing prospective students and their families with information regarding admissions, processes and policies; and communicating the vision, mission, culture, and the specific amount of content of NSCC's educational programs to a variety of constituencies. Coordinates select programs and services to diverse student populations of potential students on campus, online, and in the community.
DUTIES AND RESPONSIBILITIES:
Recruits students for enrollment at the College
Assists in developing, implementing, and tracking the effectiveness of on-campus, off-campus, and online student recruitment activities targeting a varied student body, including increasing diverse and multicultural populations.
Participates in electronic (e-mail), CRM, telecounseling, and social media campaigns to target and/or follow-up with prospects.
Advises and maintains positive contacts with prospective students with a specialization in working with diverse/multicultural students.
Establishes and maintains working relationships with guidance counselors, parents, representatives of community-based organizations, and North Shore Community College faculty and staff.
Attends meetings/events, serves on committees, makes presentations, and coordinates joint ventures for the purpose of establishing and maintaining liaisons
Adheres to a strong customer service orientation and works with Admissions/Outreach Office, Enrollment Centers, and Academic Divisions to increase access to the College and reach the College's enrollment goals.
Represents the College at fairs, alumni activities, open houses, campus tours, school visits and other recruitment events. Assists in the organization of these activities.
Works with colleagues, faculty, alumni, and students to identify, recruit, enroll, and retain a varied student body, including increasing diverse and multicultural populations.
Participates in the evaluation of the admissions and recruitment/outreach activities to assess their effectiveness in assisting students to pursue and achieve their goals.
Maintains accurate data entry of all recruitment activities within CRM, in order to provide accurate recruitment and admissions statistical reports.
Maintains a professional knowledge in applicable areas by researching recruitment strategies and new trends in the profession as well as participating in professional organizations, workshops and training sessions.
Serves on College committees as assigned, including but not limited to those associated with marketing, publications, communication planning, etc.
Coordinates student ambassador/student tour guide program and all applicable related activities.
Actively promotes NSCC's recruiting events through a variety of social media outlets.
Demonstrates a thorough working knowledge of NSCC policies, procedures, and programs, as well as labor market information, and applies that knowledge to individual situations to assist students, parents, faculty, staff, and all community constituencies.
Perform other duties as assigned.
SUPERVISION RECEIVED: Reports to the Executive Director of Admissions
SALARY: Anticipated starting salary range is $45,749.00-$50,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.
Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.
STARTING DATE: ASAP
Submit cover letter and resume no later than April 19, 2021. Applicants selected for an interview will need to provide unofficial transcripts or foreign degree evaluations and the name, email and telephone number of at least three current professional references to Human Resources before the interview takes place.
Bachelor's degree with at least two years' experience in undergraduate admissions or related enrollment services area; or an equivalent combination of education, training, and experience. Community College experience is a plus.
Strong knowledge of the principles and practices of student recruitment and admissions.
Strong presentation skills. Outstanding public relations and customer service skills.
Must have the ability to travel and work evenings and weekends for such events as Open Houses, College Fairs, community engagements, graduations, etc.
Must have a valid driver's license. Local travel will be 60% of the time.
Strong knowledge of Microsoft products, particularly Excel and Access; Banner software experience a plus.
CRM experience, CRM Radius preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills and a demonstrated ability to effectively to establish interpersonal connection with culturally diverse populations.
Successful experience interacting with culturally diverse population.
Demonstrated success building relationships with school guidance counselors, teachers, parents, and community agency representatives.
Must possess high energy, flexibility thriving in a high energy environment, and have a results driven attitude and focus for student success.
Must be positive, energetic, team-orientated, capable of moving self, and require limited supervision.
Ability and desire to work effectively within a fast-paced, rapidly growing, intense, and multifunctional office environment.
Strong organizational and analytical skills.
Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment.
Successful experience interacting with culturally diverse populations required.
Additional Salary Information: Anticipated starting salary range is $45,749.00-$50,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.
North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).