UW Medicine Faculty Practice Plan Services (FPPS) supports UW Physicians (UWP), a practice group for more than 1,800 physicians and other healthcare professionals associated with UW Medicine. UW Medicine includes Harborview Medical Center, UW Medical Center, UW Neighborhood Clinics, Northwest Hospital, the UW School of Medicine, Valley Medical Center, and Airlift Northwest. UWP members also practice at the Seattle Cancer Care Alliance, a partnership of UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Children’s Hospital.
The Practice Advisor works in collaboration with UW Medicine Faculty Practice Plan Services’ (FPPS) key partners to provide practice analysis as it relates to member physicians’ practices and serves as the interface between the physicians and FPPS’s medical center partners. The Practice Advisor will provide professional benchmarking, analysis, and performance management strategies as they relate to the members’ practices.
In addition, each Practice Advisor serves as the liaison between FPPS and individual Clinical Departments. The Practice Advisor is expected to achieve high client satisfaction by building relationships with Clinical Departments that demonstrate a keen understanding of the specific business lines provided within the Department. The employee will monitor the revenue cycle performance of the Department, perform analysis to identify Departmental or individual provider performance or reimbursement trends, and address specific billing and collection questions and bring them to resolution. The Practice Advisor will coordinate with FPPS operational departments to create new workflows, troubleshoot issues, and resolve inquires by the Departments.
ESSENTIAL DUTIES & RESPONSIBILITIES: • Monitor financial and operational performance of clients and perform analysis to identify trends and answer specific questions. • Build and maintain excellent relationships with FPPS’s key partners including assigned Clinical Departments and FPPS departments. • Identify and solve complex questions and projects in coordination with FPPS departments. • Provide timely, accurate, and professional responses to questions and concerns. • Compile, calculate, tabulate, audit or verify information or data. • Present critical messages and complex information and reports to FPPS’s key partners. • Set and continually manage project and work expectations with team members, clients and other key stakeholders. • Advance the organization’s ability to meet and exceed key strategic initiatives. • Work effectively with staff, outside parties, and management to pursue innovative ideas for identifying opportunities that will improve organizational effectiveness and operational performance. • Perform root-cause analysis to strategic decisions and implement change. • Understand and analyze system connections and impacts, both internal and external, for a large healthcare organization. • Assist with market analysis. • Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. • Perform other duties, as assigned.
REQUIREMENTS: • Bachelor’s degree required, preferably in business, mathematics, industrial engineering, health administration, or other relevant process oriented or analytical discipline. Equivalent combination of experience and at least two years post-secondary education may be considered. • Master’s degree in Business or Health Administration, preferred. • 5 years experience working with physician billing (i.e. coding, compliance, patient financial services) and/or medical clinic management. OR • 2 years experience coupled with Masters Degree in Business or Health Administration.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.