Job Description Summary: The First Year Advisor supports new students in making a successful transition to college by providing resources for success, engagement initiatives and advising so that new students become full members of the SMC community.
Required Qualifications: Bachelors degree
Preferred Qualifications: A minimum of one year of experience in higher education or a combination of education and experience commensurate with the duties and responsibilities of this position.
Other Information: Essential Duties and Responsibilities: Advise and register students for their first and second semester of classes and certificate programs by teaching and assisting students in the self-registration process and accessing Dashboard. Identify required placement exams and interpret scores; inform students of alternative credit and test out options; review prior coursework to determine eligibility for course waivers and submit waivers as necessary. Participate in new student onboarding events, such as New Student Orientation and First Year Experience Programming. Maintain continuous lines of communication with academic deans, academic advisors, and the records office regarding scheduling issues, overrides, and curriculum variances. Provide excellent service to all visitors in the Office of First Year Experience answering questions from students and guests, helping students with paperwork, and teaching students how to use SMC resources. Utilize Banner Student Information System and other various software systems to enter overrides, collect and analyze data, and perform other key operations. Participate in student retention efforts, including but not limited to: cohort management, resource workshops, and engagement initiatives. Represent First Year Experience in a professional way during all interactions with students, parents, faculty, staff, and the public. This representation includes, but is not limited to: meetings, events, face-to-face encounters as well as dialogue and commentary via phone, email, and social media. The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.
Southwestern Michigan College has two beautiful campuses to help support the mission of providing Know for All. We are located in the heart of America, in Dowagiac, MI, a community who welcomes all and has a vibrant and alive downtown.