Advises undergraduate adult students regarding programs and course requirements to ensure a clear pathway to graduation. Champions retention efforts by creating rapport with students and tracking and monitoring progress by developing reports. Coordinates efforts across campus to ensure student persistence and provides timely and professional communication with students.
Bachelor’s degree in related field required
Two years experience in educational office environment with knowledge of academic programs and policies preferred
Knowledge of and experience in handling official student records and academic advising
Knowledge of the Family Educational Rights and Privacy Act (FERPA)
Knowledge of California Community College system preferred (including but not limited to catalog information course descriptions, registration dates and policies, transferability of courses, and other information pertinent to the transfer of courses)
Proficient in Microsoft Office software (e.g. Word, Excel, Power Point, etc.)
Proficient in institutional integrated database applications and/or willingness and aptitude to learn other data management programs adopted by the University as needed
Personal relationship with Jesus, a vibrant Christian faith, and a commitment to Christian community; capable of sharing faith and engaging in conversations about Christ.
Demonstrate Simpson University Values in the performance of all duties
Maintain lifestyle in accordance with Simpson University Lifestyle Policy in Staff Handbook
Maintain the confidentiality of information, data and records. Properly use tact, diplomacy, discretion and judgment
Demonstrate strong customer service skills in the performance of job duties
Demonstrate good organizational and communication skills in the performance of job duties
Support the overflow needs of other departments within the respective university area
Perform other duties in accordance with this position as deemed necessary by the immediate supervisor
Serve as the Academic Advisor for adult undergraduate students, develop educational plans, and provide accountability for students placed on academic warning, probation, or provisional status
Plan and register students for courses each semester
Create avenues of communication with students including through digital resources
Update the student database, review and maintain student records, conduct data analysis, and respond to requests for information by developing reports.
Analyze and resolve student issues associated with program requirements and course scheduling by interpreting and applying academic policies.
Assist students in completing all required general education credits through the ongoing evaluation of courses and transcripts
Oversee the application for degree process including performing degree audits and exit interview process
Spearhead communication cycle with students including monthly newsletter
Plan and collaborate with other departments to offer programmatic events such as Alpha Sigma Lambda, Coffee Breaks, and presentations pertaining to adult learners
Provide support with other projects in the department as needed
About Simpson University
Simpson University, California’s only Christian university north of Sacramento, has been educating and shaping world-influencers for nearly 100 years. Fully accredited, Simpson offers 25 liberal arts and professional studies degrees, an adult degree-completion program, graduate studies, and credential programs, serving more than 1,000 students a year.
One of four schools of higher education of The Christian and Missionary Alliance denomination, Simpson’s students come from all over the world – the majority from California. More than 30 percent of traditional undergraduates are first-generation college students, and ethnic diversity characterizes almost one-third of the population.
Nearly two-thirds of Simpson’s full-time faculty members hold the highest degree in their field of study and come from major universities around the U.S. They are award-winning scholars, writers and composers who choose to be in an academic environment where they can integrate faith and learning. With a ratio of one professor for every 11 students, Simpson offers an intensely personal classroom experience. Students are encouraged to engage in original research projects with professors, resulting in publications and national presentations that boost their graduate school and career prospects.