Manage and execute all aspects of recruitment and admissions strategies through the utilization of an integrated data driven enrollment management methodology to achieve or exceed the pre-determined quantitative goals.
Establish and maintain active interpersonal relationships with prospective students and external school contacts to effectively promote the University and provide information about academic degree programs.
Utilize the office's customer relations management system to manage communication flow of prospective students within assigned regional and national territory.
Execute continual written and telephone communication to prospective students to engage them in the recruitment and admissions process to generate enrollment.
Maintain communications with prospective students and school guidance/career counselors and advisors within assigned regional and national territory through direct and electronic mail, telephone and text messages, social media and other outlets.
Collect and submit prospective student official documents; provide unofficial transcript evaluation to determine whether the prospective student meets admissions criterion.
Work with all students interested in readmission to the university from initial contact to registration.
Inform readmits of admission decisions and refer students to appropriate resources regarding suspension, registration, and program questions.
Participate in the development of recruitment team annual travel matrix in collaboration with the Director of Undergraduate Admissions and other members of the leadership team.
Attend and represent the University at national and regional college fairs.
Coordinate personal visits to high schools, community colleges, and other venues as appropriate to assigned regional and national territory to generate prospective student interest and/or applications.
Complete appropriate travel paperwork in an accurate and timely manner.
Participate in the development and execution of on-campus and off-campus annual recruitment activities/events to promote and market the University. Events can include Campus Preview Days, Open Houses, New Student Orientations and other internal and external events.
Coordinate and participate in recruitment campaigns both individually and as a member of the recruitment team.
Great and meet prospective students/families that visit the campus and provide information about academic programs, admissions criteria and application and enrollment processes and procedures. Refer visitors to our Visit registrations tools to schedule group and individualized campus experiences.
Provide presentations to small and large groups of prospective students, families, and others that visit the campus.
Assist Dragon Ambassadors with prospective student campus tours to showcase academic buildings, residence halls and student life as needed.
Participate in targeted outbound telephone campaigns during evening hours.
Provide coverage at reception desk and answer telephones as needed.
Strong communication skills
Excellent interpersonal and organizational skills
Effective oral and written skills
Ability to make presentations to large and small groups
Ability to effectively engage with diverse populations
Willingness and ability to work an unconventional work schedule that includes some evenings and weekends
Able to perform overnight travel and possess a valid driver’s license
One or more years of customer service experience.
Experience utilizing a Customer Relationship Management (CRM) system.
**There are currently 2 Admissions Representatives positions open at MSUM. Candidates are encouraged to apply for both positions.
In the simplest and most idealistic terms, our purpose at Minnesota State University Moorhead is to transform the world by transforming lives. In more specific terms, we are a university united around certain beliefs.
Our Core Values (How do we behave?)
Grit We are
Internal Number: 1662
About Minnesota State University Moorhead
Minnesota State University Moorhead is a student-centered University that treats students as individuals with different experiences and aspirations, whether they are first generation college students, full-time working adults or a variety of traditional and nontraditional students. Our tuition, which is among the most affordable in the region, and our instructional quality combine to create an outstanding higher education value. We help students succeed by providing strong academic experiences as well as a full range of support services and social and community opportunities.Through challenging programs and guidance from faculty and staff with high expectations, we help students to discover and then reach their potential. We provide opportunities for significant student research, leadership development, service learning, creative production, and athletic competition. Further, we have strong, cohesive curricula that prepare students not only to participate in the workforce of today but also to create and lead the workforce and society of tomorrow.