The Financial Aid Counselor has broad knowledge in all aspects of financial aid operations and can demonstrate a solid understanding of policies and procedures related to the operations of the office. The Financial Aid Counselor provides customer service and disseminates information to students, parents, faculty, and staff in addition to supporting the processing staff by detailing to students and parents financial aid requirements requested by processing staff. The Counselor also represents the Office of Financial Aid at recruitment events, in addition to high school visits, workshops, and financial aid nights. Work requires close adherence to financial aid policies and procedures and applicable Federal and State regulations.
All positions at East Tennessee State University are contingent upon sufficient funding.
ETSU is committed to a diverse and inclusive workforce by ensuring all of our students, faculty, and staff work in an environment of openness and acceptance. Successful candidates should have a demonstrated commitment and contribution to fostering and advancing equity, diversity and inclusion. East Tennessee State University (ETSU) is an Equal Opportunity/Affirmative Action employer.
Job Category: Administrative
Bachelor’s degree from a regionally accredited college or university; Associates degree from a regionally accredited college or university plus two years of direct financial aid experience.
Internal Number: 17343
About East Tennessee State University
Founded in 1911 (as East Tennessee State Normal School), East Tennessee State University serves over 15,000 undergraduate, graduate, and professional students. ETSU has eleven colleges and schools, including health sciences, liberal arts, education and business & technology. ETSU is centered on a warm and friendly residential campus nestled in the secure and beautiful Blue Ridge Mountains of northeast Tennessee. As part of the ETSU community, you will enjoy all the region has to offer, including snow-skiing, various festivals, numerous golf courses and lakes, popular national and state parks, whitewater rafting, the Appalachian Trail, and much more.