The Financial Counselor, Patient is responsible for the ethical conduct of accurately coding, billing and collecting of patient accounts, applying appropriate adjustments, and ensuring timely reimbursement by performing essential follow-up activities necessary to collect from responsible parties, third party payers, or government agencies, etc. Ensures that eligibility, authorization, or other necessary billing information has been obtained on all patients in order to guarantee reimbursement to the Medical Center.
Researches, identifies and rectifies any issues affecting delayed payment status to assure Accounts Receivables are 75 days or less.
Posts payments to the corresponding employer or patient account via EPIC system, and maintains the appropriate audit trail when balancing charges, adjustments and payments. Organizes receipts and makes deposits.
Processes claims in a timely and efficient manner, performing all associated duties to ensure complete and accurate claims and invoice information in order to facilitate maximum reimbursement.
Assists in the processing and balancing of month end closing reports.
Obtains authorizations in a timely manner
Performs insurance verification process on all 3rd party payers.