Sr Director, Talent and Culture Development

Navient (Nasdaq: NAVI) and subsidiary companies provide asset management and business processing solutions to education, healthcare and government clients at the federal, state, and local levels. We help our clients and millions of Americans achieve financial success through our services and support. Headquartered in Wilmington, Delaware, Navient employs team members in Western New York, Northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, and other locations. Earnest, a fast-growing Navient company, is a technology-enabled fintech lender, headquartered in San Francisco that offers student loan refinancing and private student loans. Collectively, we employ more than 9,000 people throughout the US.

As Sr Director, Talent and Culture Development you are a trusted advisor working closely with the HR Leadership team, company leaders/stakeholders, and the Inclusion, Diversity & Equity (ID&E) Council to formulate and drive the vision, strategy, and programs for Navient’s talent and organizational development function, from idea creation through measurement, to ensure a high performing company. 

You are a thought leader and architect of human capital strategies that support business goals by strengthening Navient’s ability to attract, develop and retain top talent, enhancing employee engagement and inclusiveness that considers the complexities of the future of work.

Key areas of accountability include: 

Employee Development and Engagement                                                                             

• Establishes and executes a strategy and philosophy for executive/leadership/staff development
• Leads efforts to increase retention, employee engagement, and leadership and career readiness/advancement.
• Leverages best practices to create, customize and measure Navient’s talent development efforts.  Collaborates with HR Business Partners to engage leadership in succession and talent planning.
• Applies strategic oversight of the annual performance review program linking results and behaviors to the values of the organization
• Designs and delivers inclusive programs that will accelerate the development of high potential talent across the company                                                                                                                        

Inclusion, Diversity & Equity                                                                                                   

• Key leader who will cultivate and guide a shared vision of inclusion, diversity and equity throughout company.
• Collaborates with HR Leadership, ID&E Council and various company stakeholders to implement strategies in support of a culture of inclusive excellence
• Supports talent assessment practices and related policies across the employee life cycle to ensure a culture of success, free from structural bias.

Leadership and Change management                                                                                

• Leads a high performing team in delivering exceptional customer experiences to all business units.
• Coaches senior leaders, supporting them on their own growth and development
• Provides day-to-day thought leadership, consultation, and communication to business partners at every level of the organization on strategic initiatives to include driving change in the organization
• Takes an active role in advancing Navient as an employer of choice.