IT Support Technician

 Our Mission

We inspire highly capable, creative learners to lead with curiosity, compassion, and courage in a diverse and dynamic world.

About the Organization

Located just north of Seattle in Shoreline, Washington, The Evergreen School has been educating highly capable, creative learners for over 50 years. Our students love to ask questions, and our teachers use that natural curiosity to craft engaging lessons and spark thought-provoking conversations. Evergreen’s program infuses challenging academics with foundational support for social skills, emotional well-being, a multicultural perspective, and empathy for others. Our students think deeply, take intellectual risks, and tackle complex problems. They learn how to self-advocate, collaborate with others and understand and respect differences. Evergreen graduates move on to high school and beyond with confidence, ready to contribute to a diverse and dynamic world. 

Community

Our community members at Evergreen value and embrace the dignity and diversity of all people. We actively seek and support students, families, faculty, staff and trustees who bring a diversity of identity into our community. Our mission makes it essential that we skillfully deliver an inclusive educational program that teaches respect for others, empowers students of all backgrounds equitably, encourages social responsibility, and prepares students to be leaders in an interdependent global community. At Evergreen, our goal is to curate a culture where every family feels fully welcomed and encouraged to participate in every aspect of the community. 

The Opportunity

The IT Support Technician provides helpdesk/technical support to faculty, staff and students including desktop, laptop, tablets, printers, software and related technology. Support will include configurations, installation, testing and repair of computer systems and peripherals within established guidelines, including troubleshooting of hardware and software issues on end user devices. This position reports to the Director of Technology. The IT Support Technician will be joining a community committed to diversity, equity, and inclusion work; it is a place where all faculty and staff are required to complete SEED training within the first three years of their employment. 

Responsibilities

• Provide helpdesk support to users 
• Organize and maintain IT resources
• Imaging, configuration and deployment of PCs
• Documentation
• Maintain computers, network devices, printers, and other related equipment
• Diagnose and solve hardware/software issues  
• Other duties as assigned

Experience

• Minimum of one year working in an IT environment; experience in an educational environment is a plus
• Knowledge of networking fundamentals TCP/IP, DNS, DHCP, VOIP, etc.
• Technical knowledge and troubleshooting experience with PCs, tablets, mobile devices, printers, and peripheral hardware
• Proficiency with Watchguard, O365, and Google gSuite administration is a plus

Education

• Degree in computer science or equivalent vocational training or work experience
• IT certifications are a plus

Desirable Qualities

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Strong critical thinking skills
• Strong attention to detail
• The ability to relate to others and work in a team setting

Equipment Used 

• Desktops, laptops and tablets
• Printers
• Educational technology such as smart boards, document cameras and projectors
• A/V equipment
• Other various equipment as needed

Physical Demands

Ability to:

• Lift 50 lbs. 
• Work on knees for extended periods of time
• Work under desks and behind/around rack-mounted equipment
• Spend a large amount of time using a keyboard and mouse and looking at screen

Compensation will be commensurate with the candidate’s background and experience and will be competitive with similar positions within independent schools in the Seattle area. 

Applicants should submit the following:

• A cover letter 
• A current resume
• A completed Evergreen Employment Application 

(Download Application Here: https://www.evergreenschool.org/welcome/employment)

All materials should be sent to [email protected] Please include “IT Support Technician” in the subject line. No telephone calls please. The position will be open until filled.

All finalists will be asked to submit a 500 word (max) answer to a question about diversity. 

Example: The Evergreen School is committed diversity, equity and inclusion work and seeks to develop best practices related to DEI. What does diversity, equity and inclusion mean to you?

Additional School Information:

The Educational Experience

At Evergreen, we believe learning isn’t a one-way path. Our highly capable students delight in exploring ramifications and digressions, gaining strength from setbacks and successes alike. At the same time, Evergreen’s insightful teachers help students uncover and develop their own unique perspectives on every subject. Through “planned exploration,” teachers carefully design the curriculum and lessons, while building in time and resources for students to pursue unexpected discoveries and long-standing interests. From preschool through 8th grade, Evergreen’s hands-on curriculum encourages experimentation. In our extensively equipped BIG Lab (Build Imagine Grow), on overnight trips, during Adventure Days, and on the month-long 8th grade Global Studies trip, students expand their curiosity and put their classroom discoveries into practice. Equally important, we intentionally interweave academic subjects with social and emotional learning and an active commitment to equity, inclusion and diversity—so that as students grow intellectually, they also become increasingly self-aware, build ethical relationships with others, and continually strive to improve the wider world.

Head of School

On July 1, 2020, Halsey Bell became Evergreen’s fifth Head of School.

Enrollment

Total: 493

Grade Levels: Preschool through 8th grade 

Class Size: 14-17 students

Ratio: 7:1 (students to full-time faculty)

Faculty and Staff

112 faculty and staff, including 56 full-time faculty, 6 part-time faculty, and 17 Teaching Assistants. Faculty includes 2 counselors and 2 learning resource coordinators. Approximately 60% of teaching faculty hold an advanced degree. 

Campus

Evergreen occupies four and a half acres that include forested area typical of the Pacific Northwest, as well as distinct wetlands and native vegetation. A recent renovation and addition added significant new classroom and administration buildings, including the BIG Lab, our state-of-the-art makerspace, as well as beautiful outdoor gathering areas and courtyards.

Student Diversity

Students come to Evergreen from 38 zip codes and a wide variety of schools and daycare programs.

46% of Evergreen students identify as students of color, including African American, Asian American, Latino American, Middle Eastern American, Multiracial American, and Native American

16% of Evergreen families receive need-based financial aid, totaling approximately $1.2 million.

Accreditation & Membership 

The Evergreen School is fully accredited by the Northwest Association of Independent Schools (NWAIS) and is a member of the National Association of Independent Schools (NAIS), Puget Sound Independent Schools (PSIS), National Association for Gifted Children, Washington Federation of Independent Schools (WFIS), and the National Association for the Education of Young Children (NAEYC). 

Environmental Certifications

The Evergreen School is proud to be a Platinum-Certified Washington Green School and a Sustaining Green School in the King County Green Schools Program. 

Nondiscriminatory Policy