This position will remain open until a candidate has been successfully identified.

DESCRIPTION

The Division of Medical Education within the UCSD School of Medicine is comprised of the following major units: Admissions & Student Affairs; Undergraduate Medical Education; Graduate Medical Education; and Continuing Medical Education & Faculty Development. Office of Education Technology, Innovation, and Assessment provides a broad range of technology resources and services to support students, faculty, and staff. The division supports the education, training and co-curricular activities of 500 medical students, 800 residents and fellows, as well as the faculty, physician and healthcare providers at UCSD's School of Medicine and Medical Centers.

The Business Systems Analyst II is instrumental in ensuring that Medical Education related business processes operate optimally and evolve with the changing needs for the Office of Education Technology, Innovation, and Assessment. Understands the business processes being integrated with different Evaluation systems and Learning Management System and then configures the systems. Documents and defines the architecture, user stories requirements, process flows, configures the systems, and ensures proper test cases are developed and executed. Responsible for application of advanced business process and analysis of concepts and organizational objectives to resolve highly complex issues with variable factors.

Ensures operational excellence by training personnel, providing reports and support when required. Applies business process and analysis concepts and department/unit and location policies and procedures to resolve a variety of business process problems. Works on business process issues of limited to moderate scope where evaluation of processes, procedures and data requires analysis using a variety of factors.

MINIMUM QUALIFICATIONS

• Six (6) years of related experience, education/training; OR a Bachelor's Degree in related area plus two (2) years of related experience/training.

• Intermediate knowledge of related areas of IT.

• General knowledge of business and process analysis functions.

• Demonstrated testing and test planning skills.

• Skills associated with analysis of processes and issues of moderate scope, information flow and architecture.

• Effective communication and interpersonal skills. Ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.

• Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description. Advanced knowledge, skills, and abilities associated with system problem identification and resolution.

• Knowledge necessary to design, set up operate and correct malfunctions involving technology systems. Advanced problem-solving skills in application environment, database connections, business logic and SQL queries.

• Demonstrated experience in analysis and management of complex data. Experience in SAS, SPSS, R or equivalent

• Strong experience with research design, protocol development, project oversight, qualitative and quantitative research methods

• Business Intelligence/Reporting development experience with data visualization using Tableau and AWS Quicksight.

• Excellent communication and time management skills; ability to balance multiple projects under deadlines

• Skills associated with analysis of processes and issues of moderate scope, information flow and architecture.

PREFERRED QUALIFICATIONS

• Experience in Big Data Environment and provide predictive and prescriptive analytics and reporting to faculty and staff.
• Experience using Tableau, MedHub, and OASIS.
• Knowledge relating to software design.

SPECIAL CONDITIONS

• Employment is subject to a criminal background.
• Occasional evenings and weekends may be required.