From Bridgewater State University’s inception in 1840 by Horace Mann as one of the first normal schools in America to the current day, BSU has worked to ensure that our students receive an accessible, affordable, and exceptional education. BSU aspires to be the leader in our mission class for closing equity gaps for Black/Cape Verdean, Latinx, Native American, Asian, and other students of color. BSU's institutional values, the work of the President’s Special Task Force on Racial Justice, and leadership of the Leading for Change Higher Education Diversity Consortium underscore the campus' commitment to racial equity and other forms of social justice.
BSU welcomes approximately 1,500 new transfer students to our campus each year, while nearly 50% of BSU’s total undergraduate enrollment is comprised of transfer students who transferred in prior semesters. Transfer Services at BSU recognizes the complexities often associated with beginning a new chapter of one’s academic journey and the Transfer Services team at BSU strives to support the transitional needs of all prospective transfers and matriculated transfer students through our student-centered approach. As evidenced by the creation of Transfer Central, we value the diverse body of transfer student populations we serve and offer them a centralized hub where they can meet with transfer-support representatives and receive the knowledge and guidance needed to become successful members of the BSU community. Whether it be building upon our preexisting transfer partnerships with our community college networks, assessing transfer credits, advising students on academic programs, educating students on various transfer program benefits, connecting transfer to campus resources or assisting students throughout their application process, the Transfer Services team strives to serve as liaisons and advocates for each individual transfer throughout their Bridgewater State University experience.
Under the leadership of the Director of Transfer Services, the Transfer Counselor will strive to foster a welcoming, inclusive and equitable culture for racially and socioeconomically diverse transfer student populations at Bridgewater State University, while assisting with the day to day operations of Transfer Services. In this role, the Transfer Counselor will serve as a transfer advocate, in an effort to support the holistic learning needs of transfer students during both the pre- and post-admission phases of the onboarding process. The Transfer Counselor will assist in the planning of transfer student support programs, as well as contribute to the achievement of university enrollment goals by supporting and communicating admission policies and procedures to students, families, community college advisors, campus partners and the diverse communities we serve. The Transfer Counselor will educate all students on the processes involved with the transition to BSU and implement student engagement practices that support persistence and retention, with a focus on the diverse needs of all students including: African American/Black, Latinix, White, Asian/Pacific Islander, American Indian/Alaska Native, Multiracial and first-generation college students. These efforts support the overall success of our transfer student population.
Supervision Received: Reports to the Director of Transfer Services
Supervision Exercised: Student workers
Tour of Duty: Monday-Friday, 9:00 am to 5:00 pm. (Subject to change) (Saturday and Sunday as days off)
This is a full-time, 12-month APA position and is subject to the terms of that union agreement.
EVENT & PROGRAMPLANNING
In collaboration with on-campus partners, develop transfer outreach initiatives that welcome and connect students to the campus community, including functions related to transfer orientation and other transitional programs.
Create, promote, and assess educational, informational, and developmental programs for transfers students in an effort to instill a transfer-friendly culture and provide an awareness of available resources to new transfers.
Support student-success by providing valuable customer service and advising services through expanded formats such as evening and weekend times, and through the use of emerging technologies.
Assist in the development and implementation of a diverse and representative Transfer Student Advisory Board.
Serve as a transfer resource and participate in undergraduate recruitment activities, including college fairs, visits to MA community colleges and other post-secondary institutions, Transfer Tuesday's and other closely related recruitment activities.
Maintain a network of contacts at regional feeder institutions and create opportunities for collaboration, while providing semester-by-semester communications to transfer contacts at each institution.
TRANSFERRECRUITMENT & ADVISING
Contribute to the achievement of university enrollment goals by supporting and communicating transfer admissions policies and procedures to students, families, community college advisors, and campus partners.
Support all prospective and newly admitted transfers via degree planning to reinforce the student's educational and career goals; guide student-comprehension of BEARS database/course equivalencies, transfer agreements, MassTransfer benefits, appeal processes, registration, and DegreeWorks navigation.
Collaborate with BSU faculty and staff to assess and enhance transfer credit appeal process, ensuring appeals are processed and applied to DegreeWorks in a timely manner.
Identify gaps pertaining to CED credits for international transfer students and implement new and effective solutions that assist students in maximizing their transfer credits.
Deliver advising support and guidance to students participating in community college partnerships, such as CC2BSU and reverse transfer.
Assist the Director of Transfer Services in coordinating and developing new transfer initiatives with regional community colleges, as well as curriculum articulation agreements.
Serve as an advocate for all prospective and current transfer students by ensuring their transfer navigation needs are met and connect students to the appropriate faculty and campus resources when necessary.
OPERATIONS & ADMINISTRATIVESUPPORT
Assist the Director of Transfer Services with the day-to-day management of the Transfer Center and implementation of Transfer Service's policies, programs and services.
Assist Director of Transfer Services in drafting and developing policies and procedures that support the goals of the university, foster a transfer culture, and increase transfer rates including those of underrepresented populations.
Help build community by communicating updates via involvement network and monitoring transfer-related social media channels including CC2BSU and the BSU mobile app.
Assess meaningful transfer data, prepare reports, and monitor the needs of the transfer population, recommending new initiatives that encourage involvement and empower learning amongst transfer students.
Participate on committees and task forces where appropriate and when time and interest permit.
Other duties as assigned.
1.Bachelor's Degree. 2.Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. 3.Demonstrated experience advancing the cause of racial and social justice via implementing equitable services that serve underrepresented populations. 4.Excellent written and oral communication skills required. Strong team, interpersonal and collaborative skills are essential. 5.Ability to utilize excellent customer service skills and demonstrates ability to respond promptly to student concerns. 6.Position requires ability to work in stressful situations, sensitivity to human concerns, flexibility, patience, professional integrity, and a concern for the needs of students in a demanding academic context. 7.Strong ability to work closely and confidentially with students, faculty, and administrators in exercise sound judgment and to exercise discretion in handling confidential information.
1.Knowledge of DegreeWorks and Banner systems. 2.Understanding of MassTransfer Pathway programs, Commonwealth Commitments, and their associated benefits. 3.Ability to speak fluently/conversational in other languages beyond English.
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; Occasional bending, reaching, lifting, pushing and pulling up to 5 pounds.
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.
Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.
Salary Range: $45,000 - $50,000
Please note the following information is required to complete your application for this position:
*a minimum of one (1) employment history entry.
*a minimum of three (3) professional reference entries.
Internal Number: 19998
About Bridgewater State University
Since its founding in 1840, Bridgewater has remained steadfast in its commitment to empower individuals and instill in its community an abiding desire to advance the public good. Our rigorous and dynamic academic environment encourages students and faculty to develop their strengths and become leaders in their fields. At the same time, we strive to lead by example. As the university continues to build momentum, we continuously reinvest in the success of our students and our region.