The Director of Student Retention will collaborate with cross-campus partners to coordinate initiatives to support student retention and persistence. Will represent the Office of Student Retention at University functions, meetings, Open Houses, Orientations, etc. The Director will supervise two retention advisors to implement targeted interventions supporting at-risk students and student populations through a case-management approach. The Director will co-chair the Student Retention Task Force. Other duties and responsibilities may be assigned in support of the needs of students and the Office of Student Retention.
a.Master's degree in Higher Education, Teaching, Counseling or related field b.3 years of experience in education supporting student retention and success, including student advising, teaching, or student support services c.Experience supporting diverse student populations and collaborating with diverse stakeholders d.Experience using student development theories to design relevant student interventions e.Experience using data analytics to design and assess initiatives and programs f.Experience with and understanding of evidence-based high-impact practices for supporting student success
a.5 years of progressive experience in higher education supporting student success b.Classroom teaching experience, particularly with at-risk populations c.Experience with EAB Navigate student success management system, Ellucian Banner Student, and Tableau data visualization software d.Strong interpersonal skills, attention to detail, and problem-solving ability
Special Instructions to Applicants:
To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references to complete the application process.
For questions or additional information, please contact Jack Kelly at [email protected]
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.