Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.
Information & Cyber Security Information & Cyber Security (ICS) is a part of Wells Fargo Technology. ICS is responsible for protecting the company from cyber threats, engaging with Wells Fargo businesses, assessing information security risk, providing identity services, performing security engineering, and operating the ICS function.
ICS pioneers solutions to secure customer information and enable our partners. This group's mission is to deliver seamless security for stakeholders by empowering the team to manage risk and provide proactive, innovative, and resilient solutions.
The Role In this newly created position the Technical Business Services Principle Associate will have significant influence and personal accountability for the overall design of the ICS strategy and monitoring of the ICS program against its strategy, partnering closely with the ICS executive leadership team. The role includes working closely with the Head of ICS Strategy Management & Integration (SMI) to build a robust strategy management program and framework to enable sustainable execution against current state commitments while driving the achievement of the ICS future state. The role also includes, but is not limited to:
- Strategy management program design, documentation, and implementation - Implementing an integrated balanced scorecard to drive accountability, transparency, and execution - Partnering with executives and strategic planning teams across ICS to develop a robust and integrated 3-5 year ICS strategy and plan in line with risk appetite - Strategic planning inclusive of road maps, business case development, initiative planning and prioritization, and coordination of relevant approvals - Governance of the strategic plan inclusive of management reviews, change request management, monitoring and reporting against progress - Conducting strategic analysis such as S.W.O.Ts and environmental analysis for robust planning and understanding of factors impacting the organization with actionable recommendations - Leading and/or acting as a subject matter expect for high-profile cross-business stakeholder efforts - Organizational and program assessments to understand and subsequently drive process and program maturity - Identification of ICS program improvements on-going to reduce complexity, enable a high performing team, and increase efficiency - Ad hoc assessment of regulation, rules, laws, policy, and strategic initiatives that may impact ICS as needed - Development and maintenance ICS operating and engagement models for consistency in line with the strategy - Proactively integrating enterprise risk management framework expectations into SMI program documentation and operating routines - Acting as a trusted advisor to the ICS executive leadership team
This person must be able to: - Build and maintain effective partnerships within ICS, Wells Fargo Technology, Corporate Risk, and the Front Line Business Groups - Communicate and influence effectively with stakeholders at all levels, including executive leadership - Proactively champion and drive requirements to ensure adherence to the company's risk framework, the Wells Fargo Technology Strategy, and the ICS strategy - Operate confidently against and be a proponent of enterprise risk framework expectations
Critical Capabilities Strategic Thinking - Explains specifically how changes in threat actors, competitors, clients, and market segments affects the business or institution. - Translates broad corporate strategies into clear, specific objectives and plans for units and individuals. - Creates plans that address specific segments or contrasts local market with other locations or segments. - Thinks 2-3 years ahead.
Driving Results - Works to achieve goals while overcoming obstacles and/or planning for contingencies. - Drives urgency about reaching targets and closing security risks. - Reviews performance and progress on a regular basis to ensure team is achieving results. - Tests to see if goals are sufficiently challenging and implements corrective action based on deviations. - Comfortable escalating concerns and issues to management and able to defend their concern.
Collaborating and Influencing - Will bring a passion to change the culture within the technology organization alongside an ability to enter a culture where influence and collaboration is critical to driving change constructively. - Negotiates with a genuine give-and-take approach, where both act as true peers and decisions are shared. - Spends time identifying key stakeholders and meets or connects with each of them, neglecting no one to shape a collective consensus. - Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people.
Building People Capability - Embraces diversity, equity, and inclusion - Dedicates time and energy to proactively collaborating with transparency to enable a high performing team - Grows expertise using existing and new methods while also sharing knowledge to help grow collective intellectual capital
10+ years of technology experience
4+ years of strategic planning and development experience
4 + years of experience leading and executing complex technology transformational programs across an enterprise
Experience managing large technology development efforts within a major line of business
Ability to influence across all organizational levels, particularly senior management
Other Desired Qualifications
Demonstrated experience working with senior executive leadership, including C-suite executives
Experience in legal, compliance, and/or six sigma
Knowledge of OCC Heightened Standards and FRB Supervisory Guidance OP-1594
Strong organizational skills with an ability to manage numerous, competing demands from internal and external stakeholders
Strong leadership and influencing skills within a complex, matrixed environment; able to gain support and cooperation and build effective business partnerships with all levels of team members to achieve results without direct organizational control
Demonstrated experience in managing strategic planning processes, initiatives and teams
Strong ability to effectively communicate and broker agreements amongst diverse, differing, competing, and/or conflicting perspectives/priorities
Understanding of how traditional Fortune 100 companies must modify/adapt to take on large-scale transformation efforts
OR-Portland: 9600 Ne Cascades Parkway - Portland, OR NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX GA-Atlanta: 171 17th St Nw - Atlanta, GA CA-Brentwood: 1115 2nd St - Brentwood, CA
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo